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The benefits of Electronic Call Monitoring (ECM) for home care businesses What is Electronic Call Monitoring? (ECM) Electronic Call Monitoring or ECM refers to a system that lets home care businesses record the times, locations, and activities of remote employees electronically – providing assurance that care visits were attended, evidence of compliance, and helping keep employees… Read more »
So you’re thinking about a new piece of software for your business. It’s a big deal. Software projects can be notorious for over-running, costing more than planned, and failing to live up to expectations. But it doesn’t have to be that way. Taking the time to investigate the right software provider before you embark on… Read more »
Considering new technology for your home care organisation? Unique IQ has compiled a list of useful resources to help you decide which type of technology is right for your care provision. These websites can help to understand the jargon, review the software on the market, assist with choosing the right product and bring the latest… Read more »
UPDATE: The big news for 2022 is the Care Quality Commission’s announcement of its new approach to regulation. It ushers in major changes to the way the CQC works in order to deliver its ambitious new strategy (revealed in May 2021). While the CQC’s key questions remain the same, the key lines of enquiry will… Read more »
Research released by technology and manufacturing company Honeywell indicates that 71 per cent of the UK workforce do not feel completely safe working in their employer’s buildings following the impact of Covid-19. This number is even higher for remote workers (78 per cent), who are especially sceptical about the safety of work sites. In fact,… Read more »
A new podcast has launched that explores how care leaders can manage the mental health and wellbeing of their care teams. Presented by Marc Caulfield and Lee Trueman and produced by Unique IQ, ‘Care to talk?’ tackles the challenges that business leaders face in supporting the mental health and wellbeing of front-line care workers. Developed… Read more »
Time theft is a common issue for many modern businesses, especially those that place their trust in remote employees who spend much of their working day under no supervision and away from the workplace. This blog addresses how time theft can be reduced in the workplace, thanks to a mixture of innovative clocking systems and… Read more »
When introducing a brand new software system into a business, you need time to prepare and implement it properly. Not only will you need to help your employees transition over to a new platform, but you’ll also need to understand how different processes and departments may be affected by the change. We like to describe… Read more »
A crisis in care planning By David Lynes, CEO & Founder of Unique IQ The stats around care providers’ ability to deliver essential care are pretty frightening at the moment. Over the last 12 months, we’ve seen home care organisations become less and less able to fulfil the growing need in society for their services: In… Read more »
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