Category: Implementing care software

Choosing the right software company for your home care business

Two employees work on choosing the right software provider on a laptop

As part of our series on learning how to implement software successfully in a home care business, today’s blog explores how to make the crucial decision of choosing the right provider. After researching and shortlisting providers, it’s time to thoroughly evaluate the top contenders. The evaluation process should involve a full demonstration of the software… Read more »

Training your care team for new software

Team receive training via a video call

Getting employees used to new software and systems can be tough, perhaps even more so in a home care business – but it’s not impossible. And while the transition period for training your team for new software is often the hardest part, once your employees are comfortable and confident in using new software – productivity… Read more »

Making software an easy choice for your home care business

Care manager looks at project board and notes

Of course, you want to make sure your shiny new piece of tech has all the right functionality, that goes without saying. But you also want to make sure that there is an easy transition to the new system, and that you have all the ongoing support you need. Choosing the right software provider is… Read more »

Planning software implementation in a home care business

Two care managers sit down to plan a software implementation project

So you’re thinking about a new piece of software for your business. It’s a big deal. Software projects can be notorious for over-running, costing more than planned, and failing to live up to expectations. But it doesn’t have to be that way. Taking the time to investigate the right software provider before you embark on… Read more »

Mapping out a software implementation process in a care business

2 colleagues map out a software implementation process

When introducing a brand new software system into a business, you need time to prepare and implement it properly. Not only will you need to help your employees transition over to a new platform, but you’ll also need to understand how different processes and departments may be affected by the change. We like to describe… Read more »

Evaluating a software implementation project

Colleagues get together to evaluate a project

Getting to the end of a big software implementation project might feel like you’re crossing the finish line to a marathon but just like a marathon, it’s not the time to collapse on the ground in exhaustion. In reality, it’s the point at which you should take stock and figure out what works and doesn’t… Read more »

How to adopt new software in a home care business

A team of carers in a training session

Whether you are completely new to digitisation in your care agency, or you are switching to a new software provider, technological change is always a challenge. Preparing your team for new software is a crucial step in getting your software implementation journey right. There may be excitement about adoption, apprehension for the unknown or upset… Read more »

Finding digital champions in your home care agency

Digital champion carer helps a client with her phone

What is a digital champion? A digital champion is someone in your organisation, often a volunteer, that helps promote digital initiatives in your business. They do this by sharing their knowledge and skills with colleagues or service users through demonstrations, seminars, buddying or shadowing.  Digital champions are the go-to people for digital implementation projects and… Read more »

Shortlisting software providers for your home care business

A group of employees sit around a table working on shortlisting software providers

If you have been following our implementing care software blog series, you may have already read all about how you can go about finding lots of potential software providers that create the right products for your business. However, we know that with so many different businesses, offering products that might all seem similar – it’s… Read more »