Month: June 2023

The benefits of runs and rounds for home care providers

Carer attending a visit on their round

Running a care company is complex, and understanding scheduling is often a juggling act that requires an immense amount of oversight. Whether it’s knowing the skillset of each carer, the needs of every client and the availability of your entire workforce – those responsible for care planning have a lot of responsibility on their shoulders…. Read more »

Enhancing home care with group activities

Care recipients take part in a dance class

Engaging home care service users in group activities not only boosts well-being but also helps achieve better outcomes for those that take part. However, organising and managing group activities can be challenging for home care providers. Fortunately, IQ:caremanager’s activities module has revolutionised the way planning, delivering and monitoring how these experiences are conducted. Benefits of… Read more »

Unique IQ expands Customer Success Team with two new hires

Customer success team - celebrating expansion

As our partners know, proactive and personal customer support is at the heart of our business. Alongside our recently expanded consultative sales team, we’re also growing our customer experience team to help our customers maximise the value they receive. Providing exceptional support is the key to fostering trust, loyalty, and a deeper understanding of our… Read more »

Streamlining your payroll process with home care software

Finance manager looks at laptop in care agency

How to increase efficiency with integrated payroll technology Care agencies face various challenges when calculating payroll and reimbursements for their care teams. With a multitude of private and local authority contracts, mileage rates, pay rates and other conditional factors, paying employees can often be a headache. And getting it wrong, can damage your home care… Read more »