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Managing software implementation in a home care business

Managing software implementation in a home care business

As a supplier of technology, we’ve helped countless home care providers manage and coordinate software implementation. And we know that it’s not easy. From choosing the right software to finding the right partners, and to getting everyone in your organisation on board – it’s a long journey fraught with pitfalls. 

It can be especially hard for independent home care providers or smaller-scale operations, as quite often the task of digitising the business might be left up to someone that also has a full-time day job – like the Registered Manager or a Care Coordinator. And let’s face it – there are 101 other things to do before they can even think about planning a software project. But that’s not to say it’s not hard for bigger care providers or franchisees too – because at the end of the day, managing a software implementation project doesn’t come along very often.

That’s why we’ve gathered our experts – our project managers, our development team and our operations experts to help put together a complete and easy-to-follow guide that covers the strategies and processes you’ll need in order to implement home care software in your business successfully.

Blogs to help you navigate the process of software implementation

If you would like to read more about software implementation in a home care business – check out our comprehensive series of blogs. Covering everything from planning implementation, selecting a provider, adoption processes and evaluation.

Planning a software implementation project

Whatever your organisation’s setup, making a software decision is a big responsibility. And making the wrong decision can be costly. Planning is important as it identifies the goals, deadlines, essential requirements, risks and milestones of a project – helping you deliver the results you want.

    Choosing a software provider

    It’s now time to start your search for the right software provider for you. In a perfect world, you’d probably want a bespoke system that completely meets all of your needs. But in reality, developing software from scratch is expensive, time-consuming and risky.

      Implementing and adopting software

      At this stage, you will be working closely with your provider towards implementing the software. But as a project leader, it’s sensible to understand the timeline of deployment and who will need to be involved at each stage.

        Evaluating software implementation

        An evaluation can help you figure out what works and doesn’t work in your business, what lessons can be learned for the future, and assess whether the implementation has been a success.


          So, whether you are embarking on your first-ever software implementation project, or you are looking to move to a new supplier and would like to take ownership of the project but don’t know where to start – it’s time to get in touch