Month: February 2023

Recruiting and retaining care workers

candidates wait for an interview

How to recruit and retain employees in the care sector As the demand for care and support grows, so does the need to recruit and retain more workers to deliver high-quality care and support. According to the state of the adult social care sector and workforce in England from Skills for Care published in 2022: Approximately… Read more »

Training your care team for new software

Team receive training via a video call

Getting employees used to new software and systems can be tough, perhaps even more so in a home care business – but it’s not impossible. And while the transition period for training your team for new software is often the hardest part, once your employees are comfortable and confident in using new software – productivity… Read more »

How to build trust with remote workers

Building trust with remote workers

Building trust within your team in the workplace is essential. A team can’t effectively work together without that important foundation of trust in and belief in each other. Many companies arrange team-building sessions and group activities to help cultivate and foster that sense of rapport and trust, not only within the team but with supervisors… Read more »

Making software an easy choice for your home care business

Care manager looks at project board and notes

Of course, you want to make sure your shiny new piece of tech has all the right functionality, that goes without saying. But you also want to make sure that there is an easy transition to the new system, and that you have all the ongoing support you need. Choosing the right software provider is… Read more »

The Benefits of Electronic Call Monitoring for Care Agencies

A careworker uses an electronic call monitoring system

The benefits of Electronic Call Monitoring (ECM) for home care businesses What is Electronic Call Monitoring? (ECM) Electronic Call Monitoring or ECM refers to a system that lets home care businesses record the times, locations, and activities of remote employees electronically – providing assurance that care visits were attended, evidence of compliance, and helping keep employees… Read more »

Planning software implementation in a home care business

Two care managers sit down to plan a software implementation project

So you’re thinking about a new piece of software for your business. It’s a big deal. Software projects can be notorious for over-running, costing more than planned, and failing to live up to expectations. But it doesn’t have to be that way. Taking the time to investigate the right software provider before you embark on… Read more »

Technology in home care – useful resources

Carer works closely with a client, is holding a tablet

Considering new technology for your home care organisation? Unique IQ has compiled a list of useful resources to help you decide which type of technology is right for your care provision. These websites can help to understand the jargon, review the software on the market, assist with choosing the right product and bring the latest… Read more »

How can technology help answer the CQC’s key lines of enquiry (KLOES)?

Young care worker caring for woman with injury - cqc's key lines of enquiry

UPDATE: The big news for 2022 is the Care Quality Commission’s announcement of its new approach to regulation. It ushers in major changes to the way the CQC works in order to deliver its ambitious new strategy (revealed in May 2021). While the CQC’s key questions remain the same, the key lines of enquiry will… Read more »

Safety first: practical ways technology can make workplaces safe

cleaner with digital graphic overlay

Research released by technology and manufacturing company Honeywell indicates that 71 per cent of the UK workforce do not feel completely safe working in their employer’s buildings following the impact of Covid-19. This number is even higher for remote workers (78 per cent), who are especially sceptical about the safety of work sites. In fact,… Read more »