Using technology to manage the remote workforce
With an estimated 8 million lone workers (according to Health and Safety Executive HSE) in the UK, there has never been a greater need for the ability to monitor and manage employees remotely.
What is workforce management software?
A workforce management platform is a scheduling, attendance, holiday management and time-tracking system for optimising employee scheduling. Workforce management software also tracks and monitors employees, providing evidence that employees arrive safely for allotted shifts and completed assigned tasks.
Not only can this help reduce time spent on traditional administration tasks like rostering, but it can also help remote employees feel more protected, productive, and positive in their role.
What can workforce management software do?
Workforce management platforms offer countless ways for businesses to manage remote workforces more efficiently. But this mobile-enabled technology also benefits the workers and the clients.
- Manage jobs and set tasks
- Set pay rates and calculate payroll
- Maintain staff records
- Clock in and out via app or phonecall
- Journey planning via navigation apps
- Mileage claims
- Record notes and submit reports
- Instant messaging
Who can use workforce management technology?
Workforce management systems can be used by a wide variety of businesses. But it is important to choose the correct type of software for your business. Our software has been specifically developed for use by home care agencies, cleaning companies, and security firms.
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- How can contract cleaning companies retain staff?It goes without saying that the foundation of every contract cleaning company is the cleaners. They are the face of the business and provide the service that the company offers. Retaining staff is crucial for contract cleaning businesses. So it’s more important than ever for businesses to ensure employees are… Read more »
Why use workforce management software?
At the centre of any well-performing business lies a well-managed workforce and this is especially necessary when looking after staff that work remotely. To help with this, many cleaning companies invest in mobile workforce management.
- Streamline processes
- Eliminate excess paperwork
- Reduce costs through improved accuracy
- Improve morale and increase job satisfaction
- Increase compliance
- Improve overall business performance
- Decreasing staff turnover
- Enhance the client’s experience
What businesses should use workforce management software?
Workforce management software is ideal for organisations with shift or hourly employees, and typically where employees work alone in remote locations. This means it is the ideal solution for contract cleaning organisations – as it provides proof of service and additional safety for cleaners attending a client’s workplace alone.
It also provides support to employees outside of sociable hours, with information being fed to a centralised support system 24 hours a day, 7 days a week.
Creating a protected, productive, and positive workplace with workforce management software
We have a vision that good workforce management software should help businesses with three key areas. Protecting remote workers. Facilitating a more productive workday. And positively influencing the mental and physical wellbeing of all users.
- The key strengths of a lone workerWhat is a lone worker? According to the Health and Safety Executive (HSE), in the UK, lone workers are those that work alone without close or direct supervision. Anybody that works alone, including contractors, self-employed people and employees, is classed as a lone worker. Lone workers exist in all sectors. Including… Read more »
- Safety first: practical ways technology can make workplaces safeResearch released by technology and manufacturing company Honeywell indicates that 71 per cent of the UK workforce do not feel completely safe working in their employer’s buildings following the impact of Covid-19. This number is even higher for remote workers (78 per cent), who are especially sceptical about the safety… Read more »
- Understanding how data security affects home careTechnology is used in our everyday lives, from managing bank accounts to booking tickets for holidays, so the push to go digital within the care industry comes as no surprise. With benefits such as improving the quality of care, reducing costs and increasing communication between care providers and clients, technology… Read more »
- Risk assessments for lone workersLone workers increase the flexibility of the workforce and can make it possible for an organisation, especially a care organisation, to deliver better services to their clients. However, having an employee work alone also presents unique risks and challenges. One thing that needs to be taken into account is the… Read more »
- How to improve lone worker safety for remote workersLone worker safety is a huge issue for employers that manage workers that operate by themselves or without direct supervision. And with statistics suggesting that almost 38.8 million working days are lost each year due to ill health and non-fatal workplace injuries, its never been more important to consider workplace… Read more »
A more productive workplace
- Preventing time theft in the remote workplaceTime theft is a common issue for many modern businesses, especially those that place their trust in remote employees who spend much of their working day under no supervision and away from the workplace. This blog addresses how time theft can be reduced in the workplace, thanks to a mixture… Read more »
- Why spreadsheets are a thing of the pastSpreadsheets have been used for decades by businesses for such tasks as timekeeping, staff holiday records and financial data. But the use of spreadsheets can bring more trouble than they’re worth when your business starts to expand, costing time, money and resources. In this blog, we take a look at… Read more »
- Top tips for fighting presenteeism in the care sectorThe current economy is constantly pushing employers and businesses to do more with less – and the unfortunate side-effect is a new culture of presenteeism, which sees workers coming into the workplace despite being unable to meet their usual levels of productivity. Presenteeism can actually be more harmful than absenteeism…. Read more »
- How to motivate your mobile and remote workersThe relationship between managers and the mobile workforce is often a delicate one. But how do you keep mobile workers motivated while they’re out on the road all day and the only contact they have with the office is to clock in and clock out again? We’ve put together our… Read more »
- How a scheduling app can improve productivityWhen you have staff who work remotely, it can make it harder to manage them efficiently, especially if crucial information isn’t given to you straight away. In a world where communication is pretty much instant, technology can help send and receive data instantaneously in your business. One of the frustrations… Read more »
A positive impact on wellbeing
- How to build trust with remote workersBuilding trust within your team in the workplace is essential. A team can’t effectively work together without that important foundation of trust in and belief in each other. Many companies arrange team-building sessions and group activities to help cultivate and foster that sense of rapport and trust, not only within… Read more »
- Caring and supporting your cleaning staffWhen employees have a central workplace like an office, they have safety policies and health and safety to ensure all workers are protected. But what about if you’re a contract cleaner heading out to work a night shift in an unfamiliar workplace? How can employers keep their team safe in… Read more »
- Supporting your remote and mobile workforceWith all the talk on optimising and securing mobile workers, it is easy to forget that employees also need a lot of support in their everyday lives to be able to carry out their jobs to the highest of their abilities. It is one thing to implement the right software… Read more »
- Identifying signs of stress in remote workers and how to manage itIn order to maintain a productive workforce, it is important to ensure it is stress-free. However, this can be challenging. Although stress is something that can directly impact the performance of an employee at work, it is often also caused by forming bad habits within the workplace, making it a… Read more »
Ready to take the next step and find out about our workforce management software? Get in touch and arrange a free demo today!