A man uses digital technology to meet cqc standards

Technology continues to be one of the dominant themes of conversation in the home care sector, and as the Care Quality Commission progresses with its ‘digital first’ strategy, we’ll see an even greater focus on the application of technology in the sector.

About the CQC

About CQC inspections

CQC inspections are an important part of regulating health and social care providers in England. Depending on the type of inspection, providers will be asked about all or some of the key lines of enquiry. In October 2021 Joyce Frederick, Director of Policy and Strategy wrote about the way that the 5 key questions will continue to stay central to the approach of the CQC,  but that an updated framework for making our judgements about the quality of care would be introduced. We’ll continue to keep you updated about the progress of the new framework and will keep sharing regular updates with you about how the work is developing.

How technology can assist home care providers meet the key lines of enquiry:

Download our guide to 'Outstanding Home Care'

See how Unique IQ’s software has been highlighted in CQC reports

How home care providers can use technology to improve care

The CQC has made ‘encouraging innovation’ one of its strategic priorities, recognising that digitally-enabled care can offer significant benefits to people who use services and those who run and deliver them. We explore what providers can be doing now to improve quality and look ahead to what the future holds for the sector.

It’s a hugely exciting time for embracing the potential of technology, but it’s important to remember the care that’s at the centre of it. People’s quality of life and wellbeing, in some cases people’s lives, is dependent on the technology that we introduce into home care. And as technology providers, we have a responsibility to remember that as we strive to better our tech.