Category: Plan Monitor Mange Deliver

Managing risk and protecting clients in the home care sector

Carer manages risk and help client take medication

Managing risk is one of the most important responsibilities a home care worker faces when looking after the health and well-being of their clients.  And because every client is different, the risks clients and carers face can vary from visit to visit. Primarily, when discussing risk, home care providers must consider – medications, client tasks,… Read more »

How technology can help carers access client data securely

carer accesses client data securely

As a regulated service, ensuring that care data security is paramount to maintaining client safety, confidentiality and trust. Home care providers process a huge amount of private, personal information. From client details to medical history to private addresses and key safe codes – carers are privy to lots of sensitive data. And while carers need… Read more »

How technology can help carers respond more quickly to the needs of clients

A carer responds quickly to a clients needs

Responsive care is a fundamental component of delivering quality, personalised care. And as is the case with any health care service, one size does not fit all, and a particular client’s home care needs can often change quickly.  Good care delivery often hinges on how quickly a care provider can pivot to emerging or changing… Read more »

Improving carer job satisfaction by providing more time to care

Carer job satisfaction looking after client

A key component to delivering better carer job satisfaction is time. And with an ever-growing mountain of tasks and responsibilities to complete during visits, carers often find that ‘time’ is an asset they can ill-afford to lose.  Care management software replaces manual administration processes that clog up a carer’s day, freeing time to focus on… Read more »

Making your business more efficient with care management software

Care coordinator uses care planning software on laptop

When it comes to planning care provision for a home care business, ensuring that visit schedules are in place for all clients with carers assigned, can be one of the most intensive activities in the daily life of a care coordinator.  But once all of the hard work is done and a schedule is finalised,… Read more »

Expanding your services with the help of home care software

Care recipients take part in an extra activity

According to a recent survey by the Centre for Aging Better, in around 10 years, approximately 22% of the population in England (almost 13 million people) will be aged 65 or over. Due to this, the Department of Health & Social Care (DHSC) predicts that 57 percent more adults aged 65 and over in England… Read more »

Planning person-centred care for home care clients

Care scheduler sits at laptop thinking

Person-centred care is important for clients receiving home care as it puts them at the centre of decisions made regarding their care. Where possible, person-centred care planning empowers people to act as an equal partners in ensuring that the support they receive meets their needs, goals and outcomes. Careful planning ensures home care providers have… Read more »

Turn less work away in 2023 with the help of care management software

Care manager on phone taking a new referral

In 2022 the National Care Forum (NCF) revealed that 66% of home care providers were turning away potential clients, while nearly half (43%) were closed to new admissions.  And while the pressures of staffing, including mounting vacancies and Covid-related absences, drive this bottleneck – we believe that resource management may be one of the answers… Read more »

Meeting contractual obligations with care management software

Care manager meets local authority leader

When tendering for home care contracts from local authorities and Integrated care boards (ICBs), understanding and evidencing contracted service delivery is an important issue for home care leaders. This can be especially daunting for SMEs who may have less experience reporting and providing data about the services they are delivering and have no idea where… Read more »