The Care Quality Commission’s (CQC) most recent guidance on what ‘good’ looks like for digital care records (released September 2020), outlines the best practice characteristics of an electronic care record, as well as what care providers need to do to achieve this. Alongside the announcement from the industry regulator that it intends to make greater… Read more »
Category: CQC
The Care Quality Commission, inspections and CQC ratings
What is the CQC? The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Its job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and to encourage care services to improve. CQC ratings are used to measure quality across services…. Read more »
eMAR: Frequently asked questions
What is eMAR? eMAR (or Electronic Medication Administration Record) is the digital alternative to a paper MAR chart. MAR charts (Medication Administration Records) or MAR sheets are used throughout the health and social care industry, including within home care, to record details of any medication that a person takes whilst receiving care. What is a… Read more »
The importance of culturally appropriate care in home care
What is culturally appropriate care? According to CQC guidance published in May 2021, culturally appropriate care (also called ‘culturally competent care’) describes care that is sensitive to people’s cultural identity or heritage. It means being alert and responsive to beliefs or conventions that might be determined by cultural heritage. Cultural identity or heritage can cover… Read more »
Technology in home care – useful resources
Considering new technology for your home care organisation? Unique IQ has compiled a list of useful resources to help you decide which type of technology is right for your care provision. These websites can help to understand the jargon, review the software on the market, assist with choosing the right product and bring the latest… Read more »
How can technology help answer the CQC’s key lines of enquiry (KLOES)?
UPDATE: The big news for 2022 is the Care Quality Commission’s announcement of its new approach to regulation. It ushers in major changes to the way the CQC works in order to deliver its ambitious new strategy (revealed in May 2021). While the CQC’s key questions remain the same, the key lines of enquiry will… Read more »
Reducing medication errors in home care
Recently, the CQC released a report investigating the dangerous errors which can arise during medication administration. The report, ‘Medicines in health and social care’ was conducted using findings from a variety of service types, including both the NHS and independent care providers. It highlighted a number of issues relating to manual and paper-based procedures, which… Read more »
A guide to the CQC’s quality statements
The big news for 2022 is the Care Quality Commission’s quality statement announcement in July 2022 of its new approach to regulation. It ushers in major changes to the way the CQC works in order to deliver its ambitious new strategy (revealed May 2021). One of the biggest changes ushered through is the introduction of… Read more »
Using technology to meet the CQC’s 5 key questions
The Care Quality Commission regulate all care services across the UK and ask 5 key questions during their inspection to ensure that they focus on the things that matter to people. These key questions apply to all types of businesses that provide care services including home care