IQ:timecard is a web-based electronic call monitoring system that provides an overview of your remote workforce and their service delivery in real-time. It is ideally suited to the domiciliary care, contract cleaning and facilities management sectors.
With IQ:timecard you can:
Set appointments and tasks for your workforce
Receive real-time alerts for attendance and task completion
View and approve jobs, managing by exception
Make accurate payroll calculations
Display business performance in dashboards and reports
Automate clocking in and out. Using IQ:timecard’s electronic call monitoring system, staff can clock-in and clock-out of planned appointments via a mobile app or landline. Our mobile app solution uses a GPS lock to ensure staff are in the right place at the time, and can be configured to your required level of distance accuracy. Alternatively, our freephone telephony system uses landline verification to ensure that your employees are in the right location.
Manage your workforce in real time. By using IQ:timecard, office staff can be alerted immediately when an employee is late or has missed a shift, so they can respond to the situation quickly. Alerts can be sent to employees, notifying them of upcoming shifts or roster changes. Each alert features time and location details, with the ability to contact the client or employee directly from the message, via email or text. Custom messages can also be sent out in bulk to all employees.
Provide reassurance to lone workers. Use our real-time alert functionality to meet health and safety obligations and give reassurance that lone workers are safe, especially late at night or when visiting service users in their homes. The GPS capabilities of our mobile app tracks the last known location of lone workers.
Provide clear direction to your team. Schedule jobs for your remote workforce, allocating tasks to be completed at each call. Create and update job schedules in bulk, replicating appointments in a few easy clicks. Push timetables and task lists directly to an employee’s mobile app, giving them all the information they need to carry out the day’s duties. And staff can tick off completed tasks and add any relevant notes, for office staff to review and analyse.
For the care industry, this includes electronic medication administration (eMAR), online forms and digital care plans.
Demonstrate service delivery. Produce National Minimum Wage/Living Wage compliance reports quickly and efficiently to ensure you are meeting current legislation for employee pay. Demonstrate that tasks have been completed according to SLAs, or in accordance with Care Quality Commission guidelines. IQ:timecard also offers an extensive library of workforce reporting, including annual leave, mileage and average hours worked, as well as the option to customise reports as required.
Calculate mileage with precision. IQ:timecard’s mileage calculation system automatically determines how many miles your employees are travelling based on postcode mapping. Set-up mileage claim rules, such as cost per mile, passenger charges and whether to calculate mileage based on planned or actual journeys taken. Once programmed, you can generate mileage claim reports for your employees automatically, speeding up payroll and ensuring accurate payments.
|Key features of IQ:timecard|
|Real-time workforce monitoring|
|Task allocation & planning|
|Real-time alerts & reminders|
|Manage jobs by exception|
|Remote worker safety|
|National Living Wage compliance|
|Easy mileage claims|
|eMAR (for care agencies)|
|Digital form builder|
|Android & iOS mobile apps|