Our Sectors
Choosing the right home care software can transform how your agency operates, from scheduling and rostering to compliance, reporting and carer wellbeing. At Unique IQ, we combine over 20 years of sector experience with technology that genuinely reflects the way home care works.
We know the profound difference that quality home care makes to people’s lives, and that belief shapes everything we build.
We also believe in building for the future, which is why our platform now includes AI-powered tools designed to support smarter auditing, better care planning and more confident decision-making.
Whether you deliver domiciliary care, live-in care, supported living or reablement, our platform adapts to the way your services run.
Streamline Operations for Exceptional Care Delivery
Organising care is an intricate process that demands precision and flexibility. Our home care software simplifies that complexity, enabling seamless scheduling, real-time updates and efficient communication across your whole team. Every aspect of care planning and delivery is coordinated in one place, so you can focus on providing personalised, high-quality care to the people who need it most.
Support and Development
Our technology goes beyond operational efficiency. With tools that support training, feedback and communication, Unique IQ helps you develop a skilled, motivated care workforce. Carers can access vital information and resources on the go, giving them everything they need to deliver compassionate, informed care at every visit.
Drive Excellence in Home Care Services
Our home care software gives you the insight to continually raise standards. Through detailed analytics and reporting, you can track service delivery, monitor client satisfaction and identify operational improvements. This data-driven approach puts you in control of your agency’s performance, helping you set and maintain high benchmarks for care quality.
Home Instead East Northants
Home Instead East Northants has used Unique IQ for over 12 years to support governance and consistent, high-quality home care. When the team wanted clearer oversight of a growing volume of visit notes, without adding admin, they introduced IQ:careaudit. AI-supported auditing now highlights risk indicators, emerging themes and documentation quality as they appear. Managers spend less time reviewing notes by hand and more time on follow-up and quality improvement. Learn more about Home Instead East Northants
Unique IQ brings artificial intelligence into home care in a way that is practical, governed and grounded in real care delivery.
IQ:careaudit audits visit notes and medication records in real time, flagging concerns before they become compliance issues. It takes 95% less time than manual auditing.
IQ:careassist co-authors care plans and risk assessments, keeping the carer’s knowledge and judgement at the centre of every plan. Every change is logged and time-stamped.
IQ:capture records and transcribes assessments, reviews and handovers into structured summaries, ready to feed into care plans. Choose to store recordings locally or in the cloud.
Our AI tools are designed to support your team, not replace them. Data is processed securely within a governed environment, so you can adopt AI with confidence.
Please get in touch with us using the form below. One of our team will get back to you as soon as possible.
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Home care software is a digital system that helps home care agencies manage scheduling, care planning, carer records, compliance, invoicing and payroll in one place. Unique IQ’s home care software replaces paper rotas and spreadsheets with one secure platform used by the office and carers.
Good home care software should cover rostering and scheduling, digital care plans, eMAR, a carer mobile app, invoicing and payroll, compliance tracking and reporting. Unique IQ includes all of these, along with secure two-way messaging, a Family & Friends Portal and AI-powered auditing and care planning.
Rostering software matches carers to visits based on availability, skills, location and client preferences. Unique IQ’s rostering flags conflicts as you plan, calculates travel time between visits, and lets you build rolling rota patterns that roll forward automatically.
Yes. Carers use the Unique IQ mobile app to view their rota, read care plans, record visit notes and complete eMAR. The app works offline, so records can still be completed where signal is poor.
Home care software keeps care plans, visit notes, medication records and staff training in one place, with a full audit trail of every change. Unique IQ’s key dates and alerts flag reviews and risk assessments that are due or overdue, and IQ:careaudit checks visit notes and medication records in real time.
Unique IQ’s AI Suite reduces paperwork while keeping care teams in control. IQ:careaudit audits visit notes and medication records in real time, taking 95% less time than manual auditing. IQ:careassist co-authors care plans and risk assessments, and IQ:capture transcribes assessments, reviews and handovers into structured summaries.
Yes. Unique IQ generates timesheets from the visits carers actually deliver, then uses them for both payroll and client invoicing. Funder management handles different rates and funding sources, and mileage and expenses can be processed alongside pay.
Yes. Unique IQ is used by single-branch agencies and franchise groups alike. Defined Access Rights (DAR) let you control what each manager and staff member can see, by branch, role or individual.
The Family & Friends Portal gives approved family members secure access to care plans, visit updates and appointments, so they can see the care being delivered without calling the office.
Pricing depends on the size of your agency and the features you need. See our Pricing Packages or book a demo for a personalised quote.