Scheduling and rostering software for domiciliary home care providers of all sizes. An all-in-one system that helps manage care planning, scheduling, eMAR, tasks, forms, reporting, HR, payroll and call monitoring.
Our home care software digitises the planning, delivery, monitoring and management for all types of domiciliary care - such as personal care, companionship, dementia care, respite home care, live-in care and learning disability care. By increasing your efficiency, our home care management software helps you provide better outcomes for clients so you can focus on the most important thing - care.
Care managers and supervisors can process referrals, manage care packages and client details, and schedule carers to cover visits.
Best match feature - assign the right carer to the right visit based on experience, skills, location and client preferences.
Live availability - quickly find a suitable carer for last-minute cover, based on distance and continuity of care.
Client records - create digital social care records, including medical history, allergies, important contacts, key safe numbers and access arrangements.
Care planning - produce person-centred digital care plans directly from client records. Upload your templates and customise care plans for each service user.
Find out more about Plan
While out at a visit, carers can use our carer app to clock-in and out of visits, record notes and access the information the need about the people they are caring for.
View schedules - carers can review current and future appointments, with client details such as addresses, family member contacts and key safe details.
Verify visits - clock in and out of a visit in the mobile app. For carers without smartphones, we offer a freephone landline.
Tasks - provide clear actions for carers to follow during visits in line with the care plan, as well as mandatory hygiene and infection controls, or wellbeing prompts.
eMAR - complete MAR sheets digitally in the mobile app, avoiding delays and handwriting errors, and triggering alerts if a required medication is missed.
In-built record-keeping - fill in important documents like accident forms or care plan reviews on the go, updated instantly for the office team to view.
Voice input - record notes in the mobile app using voice-to-text, speeding up record keeping and freeing up time to care.
Journey planning - calculate routes between appointments using your favourite navigation app.
Mileage claims - submit mileage claims at the end of a visit or later date based on routes travelled.
Client & family portal - share and receive information about a care recipient with the people that are important to them.
Our real-time monitoring system helps care managers stay on top of the day’s visits.
Live status map - see a visual representation of all clock in and out activity in real-time on a map.
Lone worker alerts - receive alerts after failed and successful clock ins and clock-outs.
Exception flagging - highlight visits that fail to meet your criteria, such as suspicious clock-ins or failed clock-outs. Filter by flags to manage visits by exception.
eMAR - view medication status at a glance and in real-time with a traffic light system, sign-off MAR sheets and prevent carers from clocking out if essential medicine hasn’t been given.
Outcomes - create and sign-off outcomes from your visit list, creating an audit trail of actions for compliance purposes.
Dashboards - explore a range of business information and performance indicators, visualised into helpful charts.
Report builder - gain the insight you need using our standard compliance reports, or by building your own data tables.
Our software comes with a suite of HR and finance tools to help manage a team of carers.
Mini-CRM - view business-critical information at a glance, including unallocated visits, new messages from service users, staff training renewals and care plan review dates.
Carer records - keep a log of staff information, such as qualifications and training, recruitment and employment details, equipment log, pay and personal details.
Staff management - book and authorise holidays, sickness and training, record details of accidents and incidents, along with follow-up and monitoring.
Key dates - receive alerts for when appraisals are due or qualifications are about to expire, helping to manage employee development.
Payroll & invoicing - view and approve timesheets, make payroll calculations and export to accounting systems such as Sage and Quickbooks.
Mileage processing - approve and deny mileage claims and automatically calculate mileage reports for each of your carers.
|Care managers can:||Carers can:|
|View care in real-time||View schedules in advance|
|Schedule adhoc and recurring visits||View client details and visit history|
|Create care plans and medication schedules||Quickly clock-in/out|
|Calculate payroll, mileage and invoices||Voice record notes and upload photos|
|Manage leave, sickness and training||Submit mileage claims and plan journeys|
|Monitor risk and safeguarding||Receive important reminders|
|View dashboards tailored to their role||Instant message the office|
|Build custom reports||Submit accident & incident forms|