Category: Features

The benefits of runs and rounds for home care providers

Carer attending a visit on their round

Running a care company is complex, and understanding scheduling is often a juggling act that requires an immense amount of oversight. Whether it’s knowing the skillset of each carer, the needs of every client and the availability of your entire workforce – those responsible for care planning have a lot of responsibility on their shoulders…. Read more »

Enhancing home care with group activities

Care recipients take part in a dance class

Engaging home care service users in group activities not only boosts well-being but also helps achieve better outcomes for those that take part. However, organising and managing group activities can be challenging for home care providers. Fortunately, IQ:caremanager’s activities module has revolutionised the way planning, delivering and monitoring how these experiences are conducted. Benefits of… Read more »

Streamlining your payroll process with home care software

Finance manager looks at laptop in care agency

How to increase efficiency with integrated payroll technology Care agencies face various challenges when calculating payroll and reimbursements for their care teams. With a multitude of private and local authority contracts, mileage rates, pay rates and other conditional factors, paying employees can often be a headache. And getting it wrong, can damage your home care… Read more »

The benefits of a mobile carer app for home care agencies

Carer using carer app on way to visit

How a care worker app can help unify processes in your home care business One of the most valuable tools available to home care businesses today is a carer app. If you run a home care business, you know how challenging it can be to coordinate care for multiple clients while managing a team of… Read more »

Scheduling and rostering software for home care agencies

care managers work together to produce care schedules

How scheduling software can help make your home care business more efficient Digitising your scheduling and rostering process can help your home care business become more efficient, reduce errors and free up time to provide more focused care for clients.  With the right care management software, creating schedules, assigning appropriately qualified carers to visits, making… Read more »

What do good digital care records look like?

Carer examining digital care records

The Care Quality Commission’s (CQC) most recent guidance on what ‘good’ looks like for digital care records (released September 2020), outlines the best practice characteristics of an electronic care record, as well as what care providers need to do to achieve this. Alongside the announcement from the industry regulator that it intends to make greater… Read more »

The Benefits of Electronic Call Monitoring for Care Agencies

A careworker uses an electronic call monitoring system

The benefits of Electronic Call Monitoring (ECM) for home care businesses What is Electronic Call Monitoring? (ECM) Electronic Call Monitoring or ECM refers to a system that lets home care businesses record the times, locations, and activities of remote employees electronically – providing assurance that care visits were attended, evidence of compliance, and helping keep employees… Read more »

Electronic care plans – the future of home care

Carer uses a tablet with an electronic care plan

According to the Social Care Institute for Excellence, “care planning is a conversation between the person and healthcare professional about the impact their condition has on their life, and how they can be supported to best meet their health and wellbeing needs in a whole-life way.” Care planning should be person-centred, focusing on the wants… Read more »