When dealing with staff who work remotely, you want the reassurance that they are completing their visits and ideally you want to be able to monitor them. Investing in Electronic Call Monitoring (ECM) can help support the home care delivery your staff is providing. How does it do this? Well… Using a telephony system to… Read more »
When you have staff who work remotely, it can make it harder to manage them efficiently especially if the information isn’t given to you straight away. In a world where communication is pretty much instant, the technology is there to help send and receive data just as instantaneously throughout the care sector. One of the… Read more »
Everyone has days when they wish there were more hours in the day, but how we use the hours that are given to us is vital to being successful – especially in the care industry. With the care industry becoming more and more competitive, it is important to understand the different aspects of time management… Read more »
When it comes to the delivery your staff are giving, you want to make sure they are giving their absolute best. It’s no secret that an employee who is motivated, happy and enthusiastic about work is going to deliver their service better than somebody who is unmotivated, stressed and down. So, how do we make… Read more »
HR is an integral part of any business, but in the care sector, it can be an area that isn’t given the attention it deserves. When looking at the areas of where your care company can be improved, HR may not be the first to spring to mind, but it’s important to streamline these functions… Read more »
Every business director knows that a good relationship with clients is important, but what’s also important is maintaining a good relationship with your employees. It seems obvious but valuing your employees can be a make or break for your business when it comes down to it. Are you valuing your employees as well as you… Read more »
Managing your workforce is essential in creating and developing an effective team. Taking into consideration the multiple interests of your whole team and manipulating this to optimise performance can be difficult – but will essentially increase the overall productivity and communication throughout your company. To utilise this technique to your advantage, you must know how… Read more »
Employee motivation is very powerful to a business and workforces with higher levels of motivation achieve higher levels of productivity. If your workforce is more productive then this means that you are more likely to achieve your business goals and essentially be more profitable. Motivated employees are also more likely to show loyalty and commitment… Read more »
Payroll is an area in your business that can have large consequences when it goes wrong, without you even realising it. If there is an error in calculating pay, there can be many repercussions for your business. These include: Loss of employee trust An employee that trusts their employer will be motivated to work harder… Read more »
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