Category: Blog

Managing information in home care in challenging times with IQ:careplanner

Care staff using a tablet

As we continue to tackle the global Coronavirus pandemic, the UK’s home care industry has had to face some of its hardest and most testing challenges. In March 2020 a call for help was made by the care industry asking for people to come forward to help tackle the additional care needed by our elderly… Read more »

Three new faces at Unique IQ

Three new starters at Unique IQ - Rhys Evans, Rob Harris, Lisa Lynch

We’ve welcomed three new members to the Unique IQ team over the last 2 months – Lisa Lynch and Rob Harris have joined our customer-facing team, while Rhys Evans is the most recent addition to our team of software developers. Despite some of the challenges presented by working remotely, this terrific trio have settled straight… Read more »

We’re in this together

We'll get through this together

By David Lynes, Managing Director It’s been 7 weeks now since one of our last “normal” days at Unique IQ. We didn’t know what was going to happen at the time, but whilst we exhibited at a very quiet South West Care Show on 12th March, a meeting of the COBRA emergency committee was taking… Read more »

How technology can help answer the CQC’s 5 key lines of enquiry

Young care worker caring for woman with injury

The Care Quality Commission is a keen supporter of technology as a driver for improving standards of care. One of its strategic priorities is to encourage innovation; to not let regulation stand in the way of digital developments, providing they do not come at the expense of high quality, person-centred care. So how can home… Read more »

Outstanding Home Care – a guide to Unique IQ’s technology in care

Outstanding home care - how Unique IQ's technology answers the 5 key lines of enquiry of a CQC inspection

Your guide to Outstanding home care 90% of home care organisations using Unique IQ’s software are rated ‘Good’ or ‘Outstanding’ by the Care Quality Commission. In this guide, we outline how Unique IQ’s care management systems can support your home care organisation in being safe, effective, caring, responsive and well-led – the 5 key lines… Read more »

Helping to keep families connected

Keeping families connected - client and family portal from Unique IQ

As the world faces the COVID-19 pandemic together, it has become clear that the need for open communication and the ability to share information is a critical requirement in today’s society. With the UK’s national lockdown firmly in place due to COVID-19, it has made popping around and checking in on our vulnerable loved ones… Read more »

Growth in UK cleaning industry

Cleaning hand rail in a lift

The British Cleaning Council (BCC) recently released new figures showing a record number of cleaners working within the UK. Growth in numbers The latest report, which was due to be released at the postponed Manchester Cleaning Show, has revealed the cleaning sector is now one of the top ten UK industries – employing approximately 1.63… Read more »

Supporting the frontline against coronavirus

Young nurse

By David Lynes, Managing Director – Unique IQ Our customers are on the frontline against coronavirus. They are out there delivering essential care at home to some of society’s most vulnerable people. And they are out there keeping critical buildings disinfected and clean. We’ve been left in awe of the compassion and determination the people… Read more »

National Living Wage increase – April 2020

Coins and calculator

In April 2020 the National Living Wage will rise for anyone working within the UK. For nearly 2.8 million full-time, low-paid workers, this will see an increase of almost a thousand pounds a year more in their wages. The change in hourly pay rates from April 2020 are: National Living Wage for ages 25 and… Read more »