Category: Technology

What do good digital care records look like?

Carer examining digital care records

The Care Quality Commission’s (CQC) most recent guidance on what ‘good’ looks like for digital care records (released September 2020), outlines the best practice characteristics of an electronic care record, as well as what care providers need to do to achieve this. Alongside the announcement from the industry regulator that it intends to make greater… Read more »

The importance of culturally appropriate care in home care

Culturally appropriate care illustration

What is culturally appropriate care? According to CQC guidance published in May 2021, culturally appropriate care (also called ‘culturally competent care’) describes care that is sensitive to people’s cultural identity or heritage. It means being alert and responsive to beliefs or conventions that might be determined by cultural heritage. Cultural identity or heritage can cover… Read more »

Technology in home care – useful resources

Carer works closely with a client, is holding a tablet

Considering new technology for your home care organisation? Unique IQ has compiled a list of useful resources to help you decide which type of technology is right for your care provision. These websites can help to understand the jargon, review the software on the market, assist with choosing the right product and bring the latest… Read more »

Electronic care plans – the future of home care

Carer uses a tablet with an electronic care plan

According to the Social Care Institute for Excellence, “care planning is a conversation between the person and healthcare professional about the impact their condition has on their life, and how they can be supported to best meet their health and wellbeing needs in a whole-life way.” Care planning should be person-centred, focusing on the wants… Read more »

Delivering person-centred home care to LGBTQ+ clients

Senior lady holds lgbt flag in field

LGBTQ+ charity Stonewall says, “Lesbian, gay, bi and trans people in later life often experience specific forms of discrimination that go unnoticed by others around them, which can lead to isolation and even going back into the closet… It’s vital (that) health and social care staff are trained to understand and meet the unique needs… Read more »

Unique IQ launches new research into digital adoption in home care

Transform: A decade of digital transformation in home care - by Unique IQ

In a new piece of research, we have examined the impact and speed of digital adoption in the home care sector by analysing user data from our software from 2016-2021. We’ve brought together our findings and insight in our report, ‘Transform: A decade of digital transformation in home care’, which looks at sector data in the… Read more »

CQC update: learning disabilities and autism

Young mechanic apprentice, cqc autism

In a blog published in May 2021, the Care Quality Commission provided an update on what it is doing to transform the way it regulates services for people with learning disabilities and autism. Looking at all services, from hospitals to care homes and supported living, the CQC aims to improve the way it registers, monitors… Read more »

2020: the year the domiciliary care sector changed forever

A domiciliary care worker helps a client

2020 has been a big year of change for the care sector. Not only has Covid-19 challenged the way providers and carers work, but we’ve also seen huge developments in policy, reform and the adoption of technology throughout the sector. Care Quality Commission – State of Care Report Covid-19 was at the centre of this… Read more »

A welcome move towards digitisation from the CQC

Female care manager prepares for a cqc inspection

By David Lynes, CEO & Founder of Unique IQ Following emergency procedures introduced in response to the coronavirus pandemic, the CQC has been setting out its approach to regulation and inspection going forward. And it is a welcome move toward digitisation. From September, the CQC has announced it will be piloting virtual inspections with willing… Read more »