Category: 5 key questions

The Care Quality Commission, inspections and CQC ratings

old lady stares kindly cqc ratings

What is the CQC? The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Its job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and to encourage care services to improve. CQC ratings are used to measure quality across services…. Read more »

eMAR: Frequently asked questions

Giving medications to elderly client, utilising eMAR technology

What is eMAR? eMAR (or Electronic Medication Administration Record) is the digital alternative to a paper MAR chart. MAR charts (Medication Administration Records) or MAR sheets are used throughout the health and social care industry, including within home care, to record details of any medication that a person takes whilst receiving care. What is a… Read more »

How can technology help answer the CQC’s key lines of enquiry (KLOES)?

Young care worker caring for woman with injury - cqc's key lines of enquiry

UPDATE: The big news for 2022 is the Care Quality Commission’s announcement of its new approach to regulation. It ushers in major changes to the way the CQC works in order to deliver its ambitious new strategy (revealed in May 2021). While the CQC’s key questions remain the same, the key lines of enquiry will… Read more »

Reducing medication errors in home care

medication errors in home care

Recently, the CQC released a report investigating the dangerous errors which can arise during medication administration. The report, ‘Medicines in health and social care’ was conducted using findings from a variety of service types, including both the NHS and independent care providers. It highlighted a number of issues relating to manual and paper-based procedures, which… Read more »

A guide to the CQC’s quality statements

Two staff members talk about the cqc's quality statements

The big news for 2022 is the Care Quality Commission’s quality statement announcement in July 2022 of its new approach to regulation. It ushers in major changes to the way the CQC works in order to deliver its ambitious new strategy (revealed May 2021). One of the biggest changes ushered through is the introduction of… Read more »

Thought leadership: All change at the CQC

All change at the CQC

By David Lynes, CEO & Founder of Unique IQ We’ve recently updated our popular guide to the CQC and technology – ‘Outstanding home care’. And since our last edition it’s all change in care tech, and indeed at the CQC. After years of only vague interest, the UK government is now pushing for 80% of social… Read more »

New for 2022: An updated guide to Outstanding home care

2022 CQC guide for quality statements

As the CQC prepares to launch its new guidelines to deliver on its new strategy, we thought it was the perfect time to update our popular guide ‘Outstanding home care’ with new information about how things will soon change.

A comprehensive guide to CQC inspections

Two care managers plan for a cqc inspection

What is a CQC inspection? If you provide health care or adult social care services that are regulated activities under the Health and Social Care Act 2008, you must be registered with the Care Quality Commission (CQC). CQC inspections are an important part of regulating health and social care providers in England. Visiting services, or… Read more »

The ‘care data’ goldmine: revolutionising the care sector

Care data as shown in a data dashboard

According to a 2019 study by Care Improvement Associates, one of the hallmarks of ‘Outstanding’ home care organisations was continuous improvement. CQC reports of Outstanding-rated domiciliary care providers pointed to action plans, audits, systems and processes which clearly demonstrate a focus on continually improving care delivery. In October 2021 Mark Sutton, the CQC’s Chief Digital Officer… Read more »