Category: Managing software implementation

Training your care team for new software

Team receive training via a video call

Getting employees used to new software and systems can be tough, perhaps even more so in a home care business – but it’s not impossible. And while the transition period for training your team for new software is often the hardest part, once your employees are comfortable and confident in using new software – productivity… Read more »

Mapping out a software implementation process in a care business

2 colleagues map out a software implementation process

When introducing a brand new software system into a business, you need time to prepare and implement it properly. Not only will you need to help your employees transition over to a new platform, but you’ll also need to understand how different processes and departments may be affected by the change. We like to describe… Read more »

How to adopt new software in a home care business

A team of carers in a training session

Whether you are completely new to digitisation in your care agency, or you are switching to a new software provider, technological change is always a challenge. Preparing your team for new software is a crucial step in getting your software implementation journey right. There may be excitement about adoption, apprehension for the unknown or upset… Read more »

Finding digital champions in your home care agency

Digital champion carer helps a client with her phone

What is a digital champion? A digital champion is someone in your organisation, often a volunteer, that helps promote digital initiatives in your business. They do this by sharing their knowledge and skills with colleagues or service users through demonstrations, seminars, buddying or shadowing.  Digital champions are the go-to people for digital implementation projects and… Read more »