Month: January 2023

Thought leadership: Why are home care providers turning so much work away?

Thought leadership - turn less work away

A crisis in care planning By David Lynes, CEO & Founder of Unique IQ The stats around care providers’ ability to deliver essential care are pretty frightening at the moment. Over the last 12 months, we’ve seen home care organisations become less and less able to fulfil the growing need in society for their services: In… Read more »

Why spreadsheets are a thing of the past

Employee uses a spreadsheet on a laptop

Spreadsheets have been used for decades by businesses for such tasks as timekeeping, staff holiday records and financial data. But the use of spreadsheets can bring more trouble than they’re worth when your business starts to expand, costing time, money and resources. In this blog, we take a look at three reasons why it’s time… Read more »

Evaluating a software implementation project

Colleagues get together to evaluate a project

Getting to the end of a big software implementation project might feel like you’re crossing the finish line to a marathon but just like a marathon, it’s not the time to collapse on the ground in exhaustion. In reality, it’s the point at which you should take stock and figure out what works and doesn’t… Read more »

Making your business more efficient with care management software

Care coordinator uses care planning software on laptop

When it comes to planning care provision for a home care business, ensuring that visit schedules are in place for all clients with carers assigned, can be one of the most intensive activities in the daily life of a care coordinator.  But once all of the hard work is done and a schedule is finalised,… Read more »

Expanding your services with the help of home care software

Care recipients take part in an extra activity

According to a recent survey by the Centre for Aging Better, in around 10 years, approximately 22% of the population in England (almost 13 million people) will be aged 65 or over. Due to this, the Department of Health & Social Care (DHSC) predicts that 57 percent more adults aged 65 and over in England… Read more »

Planning person-centred care for home care clients

Care scheduler sits at laptop thinking

Person-centred care is important for clients receiving home care as it puts them at the centre of decisions made regarding their care. Where possible, person-centred care planning empowers people to act as an equal partners in ensuring that the support they receive meets their needs, goals and outcomes. Careful planning ensures home care providers have… Read more »

Turn less work away in 2023 with the help of care management software

Care manager on phone taking a new referral

In 2022 the National Care Forum (NCF) revealed that 66% of home care providers were turning away potential clients, while nearly half (43%) were closed to new admissions.  And while the pressures of staffing, including mounting vacancies and Covid-related absences, drive this bottleneck – we believe that resource management may be one of the answers… Read more »

Meeting contractual obligations with care management software

Care manager meets local authority leader

When tendering for home care contracts from local authorities and Integrated care boards (ICBs), understanding and evidencing contracted service delivery is an important issue for home care leaders. This can be especially daunting for SMEs who may have less experience reporting and providing data about the services they are delivering and have no idea where… Read more »

Reducing medication errors in home care

medication errors in home care

Recently, the CQC released a report investigating the dangerous errors which can arise during medication administration. The report, ‘Medicines in health and social care’ was conducted using findings from a variety of service types, including both the NHS and independent care providers. It highlighted a number of issues relating to manual and paper-based procedures, which… Read more »