portrait of senior woman with carer

How Mobile Devices Can Improve Home Care Services

With pocket-sized, ultra-light smartphones and high-tech tablets widely available nowadays, we live in a more connected, advanced world than ever. These devices have enabled us to constantly keep in touch, connect to the internet wherever we are, and carry out a multitude of tasks that wouldn’t have been possible even five years ago. So how can mobile devices be utilised in the field of home care?

  1. Reduce Paperwork

Ask any home care provider, or indeed, anyone in the industry, whether they’re a social worker or a midwife – they’ll all tell you the same thing. Paperwork and bureaucracy is at an all-time high, and it eats into a lot of the time they’d spend with service users. Recording all data on mobile devices makes it easy to pull up patient records at the touch of a button without raiding a filing cabinet, and allows users to jot down notes quickly with touchscreen keyboards.

  1. Connectivity

Being connected is one of the underrated factors of having tablets and smartphones at our disposal. If there is an emergency during a visit to a client, if care workers need to verify some medication or seek advice from their superiors, they’re not only a phone call away, but an email, an instant message or any number of other forms of communication. This can help improve care services greatly, keeping caregivers in touch with those who manage the service.

  1. Emergency Response

Being able to connect with staff members anywhere in the field also improves emergency response times and gives employees a better chance of managing emergencies effectively. Staff can be dispatched to a location at the touch of a button – they can even use GPS software to find the location and the fastest route to it.

  1. Payroll Efficiency

Using mobile devices, especially when clocking in and out, can streamline payroll dramatically. Linking in with the ‘no paperwork’ advantage, smartphones and tablets allow employees to clock in for work without using complicated paper timesheets, ensuring total accuracy and fast processing of payroll. Businesses can keep tabs on how many hours employees have worked without manually adding it up, and they can analyse the information they gather to see where savings could be made or where they are especially efficient.