Award-winning home care software
It’s not about software.
It’s about care.

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Our Solutions

Empowering care with tailored software solutions

By partnering with Unique IQ to transform your operation, you will save valuable time and money while enhancing care quality. Our solutions empower you to concentrate on delivering exceptional care, free from administrative burdens. Enjoy peace of mind knowing our software secures and streamlines your processes, setting a new standard in care management efficiency and reliability.

Care
Management

IQ:caremanager collects client details for a holistic care history view, helping you create unique and personalised care plans.

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Rostering and
Scheduling

IQ:caremanager lets you create schedules and share them with your team instantly, for both one-off and recurring visits.

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Auditing &
Compliance

Analysing performance data helps identify business weaknesses and improve your rating with regulatory bodies.

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eMAR (Medication Management)

eMARs (Electronic Medicines Administration Records) reduce error risks, shorten reporting time, and eliminate update delays.

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Carer Mobile App

With our mobile app, on-call staff out in the field can quickly and easily communicate with office staff without the requirement of manual and paper-based procedures

Carer Mobile App

Client & Family Portal

Our family app can help streamline your communications and provide your clients' families and friends with peace of mind.

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Finance

IQ:caremanager also comes equipped with a range of powerful finance features to help streamline financial processes and operations.

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HR

IQ:caremanager also comes equipped with a range of powerful features to streamline all business operations.

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Our Accreditations

Certified Excellence in Care Management Solutions

Unique IQ’s dedication to excellence is affirmed by securing esteemed accreditations, reflecting our commitment to delivering secure, high-quality care management software.

About Us

Innovating care through software since 2006

Unique IQ, founded in 2006 by CEO David Lynes, revolutionises home care with bespoke software solutions. Born from a vision to tackle the complexities of mobile workforce management, we’ve grown into an innovative leader, providing tools that streamline operations, boost efficiency, and enhance care delivery, making us a trusted partner in care management.

About us

Resource Hub

Explore insights in our comprehensive resource hub

Dive into our Resource Hub for a wealth of knowledge tailored for our clients. From the latest industry news and insightful opinions to in-depth product reviews and inspiring case studies, our hub is designed to empower and inform. Stay ahead with valuable resources that support your journey towards more efficient and effective care management with Unique IQ.

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Meet Our Partners

Book a demo: Discover what IQ:caremanager can do for you

Learn more about the features of IQ:caremanager

Why Choose Unique IQ?

Maximise efficiency, care, and security with Unique IQ

Partner with Unique IQ to transform your operation, saving valuable time and money while enhancing care quality. Our solutions empower you to concentrate on delivering exceptional care, free from administrative burdens. Enjoy peace of mind knowing our software secures and streamlines your processes, setting a new standard in care management efficiency and reliability.

1

Bespoke configuration

Bespoke configuration

We understand that there is no such thing as a one-size-fits-all in the care sector. You are unique, your clients are unique, and the software you need has to be unique too. We configure our software to work the way you work to operate seamlessly. From your terminology to the contractors and pay rates you require, bespoke fields for data capture and beyond.

2

Unrivalled support

Unrivalled support

Our customer support system is in place 24/7 when you need to speak to an actual human. We understand that in this digital landscape, chatbots can serve a purpose. However, nothing compares to a real person and the quality of service we provide.

3

Smooth transitioning

Smooth transitioning

Whether you’re moving from system to system or digitalising your business for the first time, we’ve streamlined the process to ensure a seamless transition. From configuring your system and providing user training to HR, CRM, & Finance integrations as well as ongoing support. We see ourselves as more than just a supplier, we are an extension of your team.

4

User friendly

User friendly

Streamlined navigation and extensive filtering options make our system incredibly easy to use for all; whether it is your frontline staff or your management team, the system works with your people and not against them. Intuitive design ensures quick access to necessary data, promoting smooth operation and reducing time spent searching for information.

5

Business Planning

Business Planning

Our business planning consultants will help you streamline operations and implement processes to optimise care delivery and maximise your resources. We can help you analyse data and formulate solutions that help you increase your CQC or Healthcare Inspectorate rating.


Client Reviews

Hear directly from our satisfied customers

Discover real testimonials from our valued clients, showcasing their success and satisfaction with Unique IQ.

trustpilot

We have worked with Unique for a number of years now and have built excellent working relationships with the whole team. Nigel Groves (Business Analyst) has been a wonderful asset to us an organisation and we have brokered an excellent working relationship with David, Cheryl and Elanor...

Chris Haines Midland Mencap

trustpilot

We have worked with UniqueIQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support them. On the rare occasions we have had any issues (usually our errors!) the speed of response has been excellent....

Luke Norbury, Home Instead (York & Scarborough)

trustpilot

The product itself is really good, the occasional glitch though to be fair sometimes that can be down to mobile signals. The biggest positive with IQ is the people - approachable, responsive, reliable. And as they have grown this hasn't been lost. Well done to David, Cheryl and their team!!

Andrew, Home Instead