What Are The Challenges of Mobile Working?
Flexible working and remote workforces are becoming a much-followed trend for businesses all over the UK, as technology allows employees to remain fully connected to their employers at all times. But there are undoubtedly challenges that must be overcome, for the employees and for the businesses that facilitate such working methods. We take a look at the biggest challenges of mobile working, and how new technology can help to overcome them.
One of the biggest challenges associated with remote workforces is the element of connectivity that is missing when staff members are out on the road visiting clients, conducting meetings and attending certain locations. Luckily, mobile technology is now so advanced that managers can remain in touch with their employees at all times; there are smartphone and tablet apps available that will sync schedules to cloud servers, so if a client cancels a meeting with the manager, they can simply update the schedule and their employee will receive the message as a notification. If there is an urgent message for an employee, much mobile technology nowadays has the capacity to video call, or even video conference, to make passing on messages, and making sure they’re understood, easier than ever before.
Time and Attendance
When an employee is out on the road, managing their own client timetables and schedules, how will you know if they don’t turn up for work? Do you wait for the client call to the office, which heralds a disgruntled customer threatening to terminate their contract because of a no-show? Or do you rely on an electronic workforce monitoring solution to effectively track the movements and arrivals of your employees? The answer is, of course, the latter option. With the variety of time and attendance solutions on the market, employees can be monitored closely to ensure they are keeping their appointments. If an employee doesn’t ‘clock in’ to the remote workforce management server at a certain time, another employee can be drafted out to the location to ensure that clients are satisfied, meetings are upheld and the business retains its good reputation.
If are you entirely reliant on paper systems, with employees simply writing down the time they clocked in and out of a client location, how can you be entirely sure that they put in the hours that they have noted? A mathematical error could result in them working out the wrong hours, and fraudulent activity could see employees getting paid for hours they didn’t work. When the time sheet is handed in, who’s to say the person filling in the payroll data won’t make an error that could result in an employee being overpaid or underpaid? Incorporating an electronic system helps to stamp out unreliable paper methods and introduce a failsafe solution that will accurately calculate all hours worked and collate it within a simple payroll system. Employees do not need to worry about calculating their own time worked, and those working within the central payroll area of the business will not find themselves drowning in masses of paperwork when it comes to the time for wages to be paid out. Everything is streamlined and effective, logged and recorded in a secure system which eradicates the risk of time fraud and overpayment.