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5 software features you can use to monitor your care business
In a home care setting, care management technology can leverage a vast amount of data to help care leaders take innovative steps toward making businesses more caring and more efficient.
From keeping abreast of how care workers are getting along in their daily visits, to whether medications have been given accurately, or having an audit trail of actions for compliance purposes, monitoring your care business is crucial to keeping clients safe and delivering on your obligations.
Care management software is the perfect tool for monitoring a care business. As carers complete visits and feed data into the system from their mobile app (clock in and clock outs, eMAR etc.), information is instantly collated and delivered for care planners and care managers to interrogate. And intelligent dashboards and comprehensive reports are easily accessible to surface emerging issues, evidence care delivery or understand business insight.
Providing the data you need to monitor care
Be more proactive and responsive to change with real-time alerts and statuses – with easy-to-understand dashboards and reports available at your fingertips.
Monitoring data to understand and improve care
- Live status information. Need to see what is going on at any time of the day across your care business? Live status provides a visual representation of all clock-in and out activity in real-time on a map. Need to contact a carer? Forget reaching for the phone – simply click on a care worker straight from the map to text or email.
- Lone worker alerts. When carers are out on visits they may often be working alone, sometimes late at night or other unsociable hours. Care management software offers the additional safety net of lone worker alerts that can trigger after failed and successful clock-ins and clock-outs. This can help carers feel an additional layer of digital security and allow office staff to react quickly if something is amiss.
- eMAR. Instead of waiting for paper MAR charts to be collected, eMAR allows care managers to view medication status across all clients at glance and in real-time. Handwriting errors are nullified as eMAR charts are digital documents and can be signed off within the system efficiently. If errors do occur, the care management system allows the user to create Outcomes (prompts to follow up to investigate the situation) which can then be audited to ensure compliance.
- Dashboards. The more data available to leaders the easier it is to make decisions that affect the business. Want to know if you have enough care provision to take on additional clients, or get an understanding of the types of clients that could help make your business more profitable? Dashboards showcase a range of business information and performance indicators, visualised into helpful charts.
- Report building. Gain the insight you need using a collection of commonly required standard compliance reports. These are useful when preparing for a CQC inspection, or when you need to surface information about clients or carers. When you need something specific, build your own data tables by pulling in information from one of the 100s of data sources within the system using the report builder.
Want to know more about what care management software can do for your home care business? Take a look at our blogss that look specifically at planning, delivery and management benefits.
Iq:caremanager has been designed to assist care teams and carers with providing outstanding levels of care without the complexity of software processes getting in the way. In essence, it takes away the heavy lifting of mundane administration obstacles, freeing up more time for meaningful care.
Learn more about our innovative home care software.