Welcome to our October round-up
Welcome to Unique IQ’s October Newsletter. October is always one of the highlights of our year, and this one didn’t disappoint. We spent two busy days at Care Show Birmingham, gave visitors a first look at two new AI features, and came away with some valuable insight from the CQC on registration for home care providers.
Closer to home, we’ve launched our new Meet the Team page and continued working with customers on the tools that make the biggest difference to their day.
Here’s everything you need to know from the month, and a glimpse of what’s coming next.
Care Show Birmingham: thank you for visiting
On 7th and 8th October, the team were on Stand N46 at the NEC for Care Show Birmingham, and what a two days it was. Thank you to everyone who stopped by, whether for a full demo or a quick chat between seminars. We had a fresh new stand this year, and it was lovely to hear so many kind comments about it.
Visitors also got hands-on with IQ:capture, the latest IQ:careassist upgrade and whole care day auditing in IQ:careaudit.
What CQC shared about registration for home care
One of the standout sessions at the show came from the CQC themselves, sharing hints, tips and the latest figures on registration for home care providers. The numbers were striking. Between April and August 2026, CQC processed more than 4,600 new homecare provider applications. Almost three quarters were rejected at the initial completeness check, and just 116 were approved.
The message was clear: most applications fall short because they’re incomplete, not because the provider can’t deliver good care. We’ve pulled together the key takeaways from the session, along with our own practical tips for getting your application right first time.
Read our CQC registration insights
Leaders in Care Awards 2026
We were proud to be named a finalist for Supplier of the Year (Home Care) at this year’s Leaders in Care Awards, which were announced on 6 October. While we didn’t take home the award this time, being shortlisted alongside some of the best in the sector is a real achievement for the whole team. Congratulations to all the finalists and winners.
We’re also delighted to have been named a finalist in the Tomorrow’s Care Awards once again. Voting opens later in November, and we’ll share the details as soon as it’s live. We’d be so grateful for your support when the time comes.
Using IQ:careaudit? Make sure you’re on the latest version
If you’re an existing IQ:careaudit customer and haven’t yet moved to the latest version, now’s a great time. IQ:careaudit 2.0 includes whole care day auditing, which checks the previous day’s delivered care against each person’s care plan, alongside more than 40 rules and signals running across your whole client base.
Just get in touch with our support team at support@uniqueiq.co.uk and they’ll take care of the rest.
Read what’s new in IQ:careaudit
Meet the people behind Unique IQ
Our new Meet the Team page is now live on the website. It’s a chance to get to know the people you speak to when you call us, from our developers and project managers to customer success and support, along with their own connections to care and what drives them in their work.
We’ve been building software for the care sector since 2006, and it’s the people behind it who make the difference.
Supporting the people behind care
We’re proud to continue supporting The Care Workers’ Charity, and this winter we’re donating a prize to the charity’s winter raffle, which will be drawn in January. Every ticket helps the charity support care workers when they need it most.
This Autumn we were also proud to sponsor an award for the The Edmund Trust Annual Staff Awards. It was a real privilege to help celebrate the dedication of their team and the difference they make to the people they support every day. Congratulations to everyone recognised on the night.
Want to talk?
If anything here caught your eye and you’d like to chat it through with our team, we’re always happy to help. When you call Unique IQ, you speak to a real person, with no bots or ticket queues that go nowhere.
Get in touch today
0800 888 6868 (option 1 for sales, option 2 for support) | sales@uniqueiq.co.uk