IQ:careaudit’s AI care auditing has taken a big step forward. We’ve spent the last year making it do more than read your records: it now checks the care itself. Here’s what’s changed, and what it means day to day for your oversight and your evidence of safe care.
The short version
Until now, IQ:careaudit read every care note, visit log and medication record as it was created, flagging risks in real time: missed medications, safeguarding concerns, incomplete notes and early signs of carer strain. That hasn’t gone anywhere. What’s new is that it now checks the care that was delivered against each person’s own care plan. It audits the whole care day, comparing what the plan said should happen with what actually happened, and shows you where the two don’t match.
If you already use IQ:careaudit, this reaches you as an automatic upgrade.
How AI care auditing now checks the care, not just the records
A visit note tells you what was written down. It doesn’t tell you whether the care that was planned was actually delivered, or whether a task was quietly missed.
That’s the gap this upgrade closes. IQ:careaudit now brings the care plan, completed tasks and scheduled visits together in one view, so you see the full picture of care delivery, plan against reality. It flags where delivered care has drifted from what was planned, where steps have been skipped, and where the day simply didn’t go as intended. Not a dramatic failure, usually, but the slow drift that would otherwise go unnoticed for months.
Over 40 rules and signals, every client, every day
The upgrade also widens what IQ:careaudit watches for. It now runs more than 40 rules and signals across your entire client base, every single day, checking each record against that person’s own care plan rather than generic rules.
That’s the distinction that matters in AI care auditing. A generic rules engine can tell you something breached a standard threshold. It can’t tell you whether what happened was right for that particular person, because it doesn’t know what their plan says. IQ:careaudit does, so it understands the context of good care, not just the presence of a note.
The four things it flags
Every day, across your whole client base, IQ:careaudit surfaces four things:
- Care that has drifted, where what was delivered no longer matches the care plan.
- Dates coming up, or gone, so reviews, risk assessments and other key dates that are approaching or already overdue are caught before inspection catches them for you.
- Signals in the notes, where what a carer has written points towards a safeguarding concern, a compliance gap, a missed medication or an incomplete record.
- Carer wellbeing, the early signs of strain in what your carers are writing, so you can offer support sooner. This one is a prompt for a conversation, not a measurement of a person.
Nothing is closed automatically. Every finding is picked up and closed by a person, with a reason, and their name stays on it.
Inspection-ready, built with CQC in mind
For care providers, the hardest part of an inspection is often not the quality of care itself, but proving it. Evidence tends to get pulled together in a rush when a visit is announced.
IQ:careaudit changes that. Because it checks every client every day and builds a continuous record as care is delivered, the evidence of safe, person-centred care is there whenever you need it, not assembled at the last minute. It’s built with the CQC’s key questions in mind, surfacing exactly the kind of evidence that supports Safe, Effective and Well-led: risks identified and worked, overdue reviews and assessments caught early, and clear proof of where planned care was delivered.
To be clear about what that means, IQ:careaudit supports your compliance. It doesn’t replace your judgement, and the responsibility stays with your team. What it does is make being inspection-ready an everyday state rather than a scramble.
What this means for your team
The practical shift is from reactive spot checks to proactive oversight. A monthly review of ten files tells you about ten files. It says nothing about the other few hundred visits. IQ:careaudit checks every client, every day, and hands your managers a queue in the morning: what needs a decision, worst first, waiting for them. They’re not going looking for it.
For your carers, nothing changes. It works on the records they already keep, so it doesn’t add a single step to anybody’s visit.
How to get it
If you already use IQ:careaudit
You don’t need to do anything. The upgrade arrives automatically, at no extra charge. When you’re ready, log in and open day audit to see it in action.
If you use Unique IQ but not IQ:careaudit yet
Contact our team and we’ll talk you through the costs and the process, then handle the setup with you and switch it on. Call 0800 888 6868 or email sales@uniqueiq.co.uk.
If you’re new to Unique IQ
Complete the form below and we’ll show you IQ:careaudit running on real care records, alongside the wider Unique IQ platform it’s built into. We’ll walk you through what getting started looks like for your service, at your pace.
Final thoughts
This upgrade is a genuine step forward for AI care auditing. By auditing the whole care day, IQ:careaudit helps you see not just what was recorded, but whether the care you planned was actually delivered, so risks are caught early, good care is easy to prove, and inspection readiness becomes part of the everyday.
Book a demo to see whole care day auditing on real care records. Call 0800 888 6868 or email sales@uniqueiq.co.uk
AI care auditing FAQs
What’s new in this version of IQ:careaudit?
The headline change is whole care day auditing. IQ:careaudit now checks the care itself, not just the records, comparing what each person’s care plan said should happen with what actually happened. It also runs over 40 rules and signals across your whole client base every day and flags approaching or overdue reviews and key dates.
What is whole care day auditing?
It’s the ability to see the full picture of a person’s care day, plan against reality. IQ:careaudit brings the care plan, completed tasks and scheduled visits together, so you can see not just what was written down, but whether the care that was planned was actually delivered and what was missed.
Do I need to do anything to get the upgrade?
If you already use IQ:careaudit, no. It arrives automatically, at no extra charge. Just log in and open day audit when you’re ready.
Does the upgrade change anything for carers?
Nothing at all. IQ:careaudit works on the records your team already keeps, so it doesn’t add a single step to anybody’s visit.
How does AI care auditing help with CQC?
Because it checks every client every day and builds evidence continuously, the proof of safe, person-centred care is there whenever you need it. It’s built with the CQC’s key questions in mind, supporting Safe, Effective and Well-led, so being inspection-ready becomes an everyday state rather than a scramble. It supports your compliance; the responsibility stays with your team.
I don’t use IQ:careaudit or Unique IQ yet. How do I get it?
Book a demo and we’ll show you IQ:careaudit on real care records, alongside the wider Unique IQ platform it’s built into, then talk through what getting started looks like for your service. Call 0800 888 6868 or email sales@uniqueiq.co.uk.