AI that Transforms Care Management – Explore our award winning AI Suite. Find out more.

Our Sectors

Live-In Care Software Built for 24/7 Care Delivery

Managing live-in care is fundamentally different from hourly domiciliary care, and your software should reflect that. Unique IQ’s live-in care software is designed with the flexibility and depth that 24/7 care demands, from complex scheduling and continuous care planning to eMAR, compliance and finance, all in one place.

We worked closely with live-in care providers to build these capabilities. The result is a platform that understands how you work, and grows alongside your business.

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What our Customers Say

Why Live-In Care Providers Choose Unique IQ

Switching to a new care management platform is a significant step, but the right software partner makes the transition straightforward and the benefits immediate. With tried-and-tested functionality validated by live-in care clients, IQ:caremanager provides a platform that adapts to your service model rather than asking you to adapt to it.

Providers who switch to Unique IQ typically find they spend less time managing the system and more time focused on care quality, client relationships and business growth.

With Unique IQ, you’ll enjoy a smooth transition and unlock benefits such as:

AI Powered Tools

Unique IQ’s AI care management software brings together real-time AI auditing and AI-assisted care planning, built directly into our care management platform to help organisations work smarter and deliver safer, more consistent care. With IQ:careaudit and IQ:careassist, providers are already achieving up to a 96% reduction in care plan creation time and 95%+ reduction in auditing time

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Real-Time Scheduling Management

Our streamlined scheduling tools give your team the flexibility to plan and adjust rotas quickly, keeping care delivery on track even when circumstances change.

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Performance Clarity & Reporting Support

With comprehensive analytics and reporting, our software delivers valuable insights into service delivery, client satisfaction, and operational efficiency. This data-driven approach enables you to consistently enhance your services, establishing new benchmarks for excellence in home care.

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Flexible Financial Reporting Functionality

Client funding can be complex, often involving multiple payment streams for each individual. IQ:caremanager's finance functionality addresses these complex invoicing requirements efficiently and accurately, eliminating the need for manual workarounds.

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Electronic Care Plans - eMAR

At the heart of all live-in care services is the prompt and efficient delivery of the individualised care each client needs. Personalised and consistent care is vital, as is ensuring that your care team is fully aware of what is required and when. That’s why tailored electronic care plans are essential for the success of live in care agencies.

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Built Around the Way You Work

1

Real-Time Scheduling Management

Our flexible scheduling tools allow your team to build rotas and care plans tailored entirely to each client's needs. Whether managing complex routines, alternating week-on and week-off patterns, or organising cover at short notice, our platform simplifies your daily operations and keeps everything coordinated

2

Continuity of Care

Match clients with the right live-in carer and maintain consistency across long-term relationships. Continuity matters enormously in live-in care, and our platform supports the stable, trusted arrangements that clients and families depend on.

3

Transparent Records and Handover

Daily notes, care logs and handover reports give clear visibility to families and managers alike, ensuring nothing is missed between shifts and everyone involved in a client's care stays informed.

4

Simplified Compliance and Working Time Management

Manage extended shifts, rest breaks and working time regulations for live-in carers with ease. Our compliance tools keep you audit-ready and give you confidence during inspections.

AI Tools Designed for Care, Not Just Technology

Unique IQ is one of the first homecare software providers to introduce built-in AI tools, and among the very few to build them natively into the platform rather than bolting on a third-party integration.

IQ:careaudit audits visit notes and medication records in real time, automatically flagging concerns before they become compliance issues. For live-in care, where the volume of documentation can be significant, this means your team spends less time reviewing records manually and more time acting on what matters.

IQ:careassist supports care plan co-authoring, keeping the carer’s knowledge and judgement at the centre of every plan while reducing the time it takes to produce high-quality, personalised documentation.

Our AI tools are designed to support your team, not replace them. Data is processed securely within a governed environment, so you can adopt AI with confidence.

live in care software

A Complete Toolkit for Your Agency

Empower your agency with Unique IQ's comprehensive management suite. From client relations and staff coordination to finance and compliance, our intuitive tools give you a solid operational backbone, whether you run a single service or manage live-in care across multiple locations. Key features include

live in care software

Carer Management

Care Planning for Home Care Agencies

Care Planning & eMAR

Auditing and reporting within IQ:caremanager

Auditing & Reporting

live in care software

Funder Management

Data Access Restrictions within IQ:caremanager

Defined Access Rights

Care Planning for Home Care Agencies

6 star Rostering System

IQ:caremanager's Client and Family Portal

Client & Family Portal

Permission control with home care management software

Real-time alerting

Payroll and Invoicing within IQ:caremanager

Payroll and Invoicing

Document Security for Home Care Agencies

Document Security

Client Reviews

Hear directly from our satisfied customers

Discover real testimonials from our valued clients, showcasing their success and satisfaction with Unique IQ.

trustpilot

We have worked with Unique for a number of years now and have built excellent working relationships with the whole team. Nigel Groves (Business Analyst) has been a wonderful asset to us an organisation and we have brokered an excellent working relationship with David, Cheryl and Elanor...

Chris Haines Midland Mencap

trustpilot

We have worked with Unique IQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support them.

Luke Norbury, Home Instead (York & Scarborough)

trustpilot

The product itself is really good, the occasional glitch though to be fair sometimes that can be down to mobile signals. The biggest positive with IQ is the people - approachable, responsive, reliable. And as they have grown this hasn't been lost. Well done to David, Cheryl and their team!!

Andrew, Home Instead

Live in Care Software Pricing Information

For information regarding the different packages that are available for our award-winning home care management system, IQ:caremanager, please visit: Pricing Packages.

Our team of experts are here to help you find the right system to meet your current and future needs. To book a personalised demonstration, please book your demo today.

Latest Unique IQ News and Blogs

Unique IQ Client Case Studies

Unique IQ Home Care Industry Memberships

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Contact us today and transform your live in care software 

Discover how our intelligent live-in care software can streamline your service delivery, reduce administrative workload, and enhance the quality of care for the people you support. Use the contact form below or reach out to our team directly. We’re here to help you explore how IQ:caremanager can support your home care agency. If you are a carer or cleaner using our mobile app, please contact your employer in the first instance.

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Software for Live-In Care FAQs

What is live-in care software?

Live-in care software supports providers who deliver 24/7 care in a client’s home. It helps manage scheduling, care planning, medication tracking, communication, and compliance, all tailored to the continuous nature of live-in care.

What support and training do you offer for new users?

We provide full onboarding support, role-based training, and ongoing technical assistance. Our team works closely with live-in care providers to ensure a smooth transition and long-term success.

Can your software manage rotating staff schedules for live-in carers?

Yes. IQ:caremanager offers flexible rota management tools that can handle alternating week-on/week-off patterns, long-duration shifts, and backup coverage, all with real-time updates for carers and office staff.

Is IQ:caremanager suitable for agencies providing both live-in and hourly domiciliary care?

IQ:caremanager is flexible enough to manage the complexities of live-in care alongside hourly domiciliary visits. From long-term, continuous schedules to short, time-specific calls, the system ensures compliance, accurate payroll and invoicing, and a seamless experience for carers and coordinators. This means agencies offering both services can run everything from one platform, without duplication or compromise.

live in care software

Explore more solutions to elevate your care

Broaden your capabilities with our range of home care software solutions tailored for home care excellence. From Rostering & Scheduling to Compliance, discover tools designed to enhance every aspect of your care delivery.

1

eMAR

Improve safety with our streamlined electronic medication administration record system.

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2

AI Suite

Real-time auditing and co-authored care planning, improving efficiency, reducing admin and supporting compliant, person-centred care.

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3

Finance

A suite of tools designed to help you calculate payroll, generate invoices and more!

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