What did you read most in 2020?

2020 didn’t turn out how any of us expected. As the strangest of years comes to a close, we take a look back at the topics you were most interested in. Surprisingly, they weren’t all about the pandemic.

1. The key strengths of a lone worker

Many of the us across the country found ourselves to be lone workers this year as we moved to working from home en masse – a role which requires some very specific strengths.

Find out: what are the key strengths of a lone worker?

2. In the spotlight: Why is home care employee turnover so high?

Staff turnover within care continued to be a topic of concern this year, despite a significant growth in the number of new vacancies within the sector due to the COVID crisis. Latest data from Skills for Care puts the overall turnover rate at 34%, 47% for those aged under 20.

Discover: why staff turnover rates are so high in the home care sector

3. 4 Tips for Managing Security Guards

Ensuring the safety of a remote security workforce can be particularly challenging for managers and supervisors. Training and software are just two of the things that can help – as covered in our third most popular blog this year.

Read: 4 tips for managing security guards

4. eMAR: Frequently asked questions

In a year when nearly all care providers increased their reliance on digital tools out of necessity, eMAR (or electronic medication administration records) became a hot topic.

Find the answer: eMAR FAQs

5. Outstanding Home Care – Unique IQ’s technology in care

With technology in care became more far reaching in 2020, you were interested in knowing how it could support the CQC inspection process. In particular, how software can underpin a service that is safe, effective, caring, responsive and well-led.

Download: Unique IQ’s guide to Outstanding home care

6. 5 Ways to Prevent Time Theft and Improve Performance Management in the Workplace

The world grappled with remote working on a massive scale for the first time this year due to lockdown restrictions put in place in response to the coronavirus pandemic. This brought new challenges for productivity and motivation at work.

Read: 5 ways to prevent time theft in the workplace

7. Top tips for winning that commercial cleaning contract

The cleaning sector was hard hit by the pandemic, experiencing major fluctuations in demand as the country moved in and out of lockdown restrictions. Against this extremely challenging backdrop, you looked for some additional advice on winning commercial contracts.

Get: top tips for winning commercial cleaning contracts

8. Growth in UK cleaning industry

Prior to going into lockdown, the British Cleaning Council released its annual report on the cleaning sector, finding that it made up 5% of the UK’s total workforce pre-pandemic.

Learn more about: growth in the UK cleaning industry

9. 3 ways to improve home care delivery for satisfied clients

The home care organisations we work with are constantly in pursuit of excellence when it comes to the delivery of care. So it was no surprise to see our tips on improving client satisfaction featuring in the top 10 most read on our blog this year.

Discover: 3 ways to improve home care delivery for satisfied clients

10. 5 workforce trends in home care 2020

At the start of the year we reflected on several trends that we predicted were likely to affect the home care workforce in 2020. From a rise in vacancies to an increased dependence on technology-enabled care, we weren’t far off the mark, despite it being the most exceptional of years.

Look back on: 5 workforce trends in home care 2020

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