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IQ:capture

Care Transcription Software for Home Care Providers

IQ:capture is purpose-built for home care providers to record and transcribe care consultations, internal interviews, review meetings and team discussions in real time, then produce clear, structured summaries. It works on its own, so you do not need the full Unique IQ platform to use it.

And if you do use IQ:careassist, summaries feed directly into care plan creation, reducing hours of administrative work to minutes.

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What is IQ:capture Care Transcription Software?

Every care conversation is rich with detail. Names, preferences, routines, risks, relationships. But translating those conversations into usable records has always required someone to sit down and write it all up, often long after the moment has passed.

IQ:capture changes that. As care transcription software designed for the realities of home care, it records the conversation, transcribes it accurately, identifies the key information and produces a structured summary ready to inform care planning straight away.

It works for a range of conversations:

1

Initial care assessments and consultations

From the very first meeting with a new client, IQ:capture records and transcribes the conversation in full, so nothing important gets missed and care planning can begin straight away.

2

Review meetings with clients and families

Keep a clear, accurate record of every review discussion. IQ:capture captures the detail so your team can focus on the conversation, not on taking notes.

3

Internal staff interviews and supervision sessions

Whether it is a new starter interview or a regular supervision, IQ:capture transcribes the session automatically, giving you a reliable written record without the admin burden.

4

Handover discussions and team briefings

Ensure nothing falls through the gaps between shifts. IQ:capture records handover conversations and produces a structured summary, so every team member stays informed and nothing is left to memory.

Care Transcription Software

How Our Care Transcription Software Connects to Care Planning

IQ:capture is designed to work seamlessly alongside IQ:careassist, Unique IQ’s AI-powered co-authoring care planning tool. Together, they form a connected workflow that takes a care consultation from recording to care plan faster than ever before.

Here is how it works:

Record – The care consultation is recorded through IQ:capture.

Transcribe – IQ:capture produces an accurate transcription of the conversation in real time.

Summarise – A structured summary is automatically generated, capturing the key information from the consultation. IQ:capture produces this as a professional care plan document in your own branding, ready to export to PDF, Word or email, and the summary also feeds into IQ:careassist to start co-authoring the care plan.

Plan – The summary feeds directly into IQ:careassist, which uses it to co-author a high-quality, person-centred care plan.

The result: care plans that once took hours can now be started, shaped and drafted within minutes of the consultation ending.

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Care Transcription Software Built to Save Time, Without Cutting Corners

1

Accurate from the start

IQ:capture captures conversations as they happen, reducing the risk of important details being forgotten or missed during write-up. Every assessment starts from a complete, accurate record.

2

Less time on admin, more time with people

Recording and transcribing is handled automatically. That is time returned to care managers, coordinators and senior carers to focus on the people they support rather than the paperwork.

3

Faster care plan creation

When connected with IQ:careassist, the summary produced by IQ:capture feeds directly into care plan co-authoring. The process that once required several rounds of notes and drafts becomes a single, connected flow.

4

Consistent quality across every consultation

Whether it is a first assessment or a review meeting, IQ:capture ensures the same standard of documentation every time. No gaps. No missed information. No relying on memory.

5

Yours to use however it suits you

IQ:capture works as a standalone tool on desktop and mobile, whatever care management system you run. If you do use the rest of the Unique IQ platform, it connects straight into it. Either way, no third-party tools are involved.

Built for care, not borrowed from elsewhere

Plenty of tools can turn speech into text. IQ:capture is different because it is built for the specific realities of care.

Privacy first

You decide where each recording goes. Save to the cloud for easy access across your team, or, on desktop, keep a recording stored locally. Some conversations are especially sensitive, a safeguarding disclosure, a grievance, a mental capacity assessment, and for these you may prefer to keep the recording local. That choice stays with you.

Templates aligned to CQC standards

IQ:capture comes preloaded with templates for the conversations care teams have every week. Once you have recorded, you simply choose the meeting type and IQ:capture produces a structured, professional document designed for that purpose, aligned to CQC standards and in your own branding.

Preloaded templates include appraisal, care plan review, care professional interview, care record audit, client and family review call, competency, assessment and sign off, complaint record and investigation, handover briefing (office and on call), health review form, health risk assessment for care professionals, incident, accident and near miss report, initial needs assessment, investigation, disciplinary and grievance, management meeting, medication audit, mental capacity assessment, reassessment after change, recruitment interview, return to work and absence, risk assessment, safeguarding concern record, spot check and observation of care, supervision (1:1), and team meeting minutes.

Branded to your organisation

Every document comes out in your own branding, ready to share, export or file.

Built in-house, not bought in

IQ:capture was developed by Unique IQ rather than licensed from another company. That holds true whether you use IQ:capture on its own or alongside the rest of the platform.

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Home Care Management Software

Already using IQ:careassist? Our transcription care software takes it even further.

IQ:careassist has already helped care providers reduce care plan creation time by 96%. IQ:capture takes that further, giving teams an even faster starting point by turning care consultations into structured summaries before the planning even begins.

If you are not yet using IQ:careassist, it is a great place to start.

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Our Accreditations

Certified Excellence in Care Management Solutions

Unique IQ’s dedication to excellence is affirmed by securing esteemed accreditations, reflecting our commitment to delivering secure, high-quality care management software.

PRSB cyber essentials

IQ:capture Care Transcription Software: Your Questions Answered

What is IQ:capture?

Care transcription software built for home care providers. It records consultations, interviews and meetings, transcribes them accurately and produces a structured summary in your own branding. It works as a standalone tool, and if you use IQ:careassist the summary feeds straight into care plan creation.

How does IQ:capture work alongside IQ:careassist?

Once IQ:capture records and transcribes a care consultation, it produces a summary of the key information. That summary is then used by IQ:careassist to co-author a care plan, significantly reducing the time between consultation and completed documentation.

What types of conversations can IQ:capture transcribe?

IQ:capture is designed to be used across a range of care conversations, including initial assessments, review meetings, family consultations, staff interviews and internal discussions.

Do I need the full Unique IQ platform to use IQ:capture?

No. IQ:capture works on its own, whatever care management system you run. It records the conversation, transcribes it and produces a structured document you can export to PDF, Word or email. If you do use IQ:careassist, a consultation summary flows straight in to co-author the care plan, which is where the biggest time saving sits.

Can I use IQ:capture alongside a different care management system?

Yes. IQ:capture does not require any particular care system. You get the recording, the transcript and a finished document you can file wherever you keep your records.

Is IQ:capture secure and compliant?

Security and compliance are at the core of everything we build at Unique IQ. IQ:capture is developed to the same high standards of data protection as the rest of our platform, including GDPR compliance and encrypted data handling. You also choose where each recording is stored, in the cloud or, on desktop, kept locally, giving you control over your most sensitive conversations.

What devices does IQ:capture work on?

IQ:capture works across desktop and mobile, with applications for Windows and Mac and a mobile app for iOS and Android, so your team can capture a conversation wherever it takes place

Why choose Unique IQ?

Watch your operations run efficiently, accurately, and reliably with Unique IQ’s award-winning suite of solutions. Designed to support every aspect of your care delivery service, our innovative products are designed to be user friendly, streamlining your operations and helping you do your job better.

Consistency: In 2023, we achieved an impressive uptime rate of 99.9%, with less than 60 minutes of downtime for the entire year!

User-Friendly Design: Our products are designed to be intuitive and accessible. Even self-proclaimed technophobes can quickly get to grips with them.

Continual Improvement: We regularly roll out feature updates based on your feedback, ensuring you have what you need to manage your business and deliver personalised care.

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Ready to transform the way your team captures care?

IQ:capture connects every care conversation to a usable record, faster, more accurately and with far less admin, and it works on its own or alongside the rest of the Unique IQ platform. Book a demo, or contact us on 0800 888 6868 to get started.

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