Capture conversations into care records, co-author care plans with AI, and audit your whole day in real time. Explore our award-winning AI Suite. Find out more.

Proactive care starts with insight.

Real-time AI care auditing software

Most care teams already hold the information they need to spot a risk early. The problem is that it’s spread across hundreds of visit notes, and nobody has time to read them all. IQ:careaudit reads care notes, visit logs and medication records as they’re created, and checks them against each person’s own care plan, not just generic rules. The result is instant clarity, stronger compliance and faster decisions, with manual audit workloads cut by over 95%.

Built with the CQC’s key questions in mind, so the evidence of safe, person-centred care is there whenever you need it.

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AI care auditing software

See the whole care day, not just the notes

A visit note tells you what was written down. It doesn’t tell you whether the care that was planned actually happened. IQ:careaudit now goes further than checking the records. It checks the care itself: what the care plan said should happen, what actually happened, and what was missed.

By bringing the care plan, completed tasks and scheduled visits together in one view, IQ:careaudit reveals the full picture of care delivery, plan against reality. It flags where delivered care has drifted from what was planned, where tasks or steps have been skipped, and where the day simply didn’t go as intended. That means gaps are caught proactively, person-centred care is evidenced as standard, and you stay inspection-ready every day, not just at audit time.

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AI care auditing software

Over 40 rules and signals, running every day

IQ:careaudit runs more than 40 rules and signals across your entire client base, every single day, checking each record against that person’s own care plan rather than generic rules. It understands the context of good care, not just the presence of a note, and moves your team from reactive spot checks to proactive oversight, surfacing what needs attention before it escalates.

1

Care that has drifted

Where what was delivered no longer matches what the care plan said should happen.

2

Dates coming up, or gone

Reviews, risk assessments and other key dates approaching or already overdue.

3

Signals in the notes

Where notes point to safeguarding concerns, compliance gaps, missed medications or incomplete records.

4

Carer wellbeing

Early signs of strain in what your carers are writing, so you can offer support sooner.

How AI Care Auditing Software Transforms Oversight and Safety

IQ:careaudit brings real-time, AI-powered auditing directly into the Unique IQ platform, giving you instant visibility across your whole service. Instead of sampling a handful of files each month, your team sees what needs attention as it happens, so oversight becomes proactive rather than reactive. Here’s what that changes day to day.

1

Designed for the Realities of Care

IQ:careaudit is built around how care teams really work. Instead of relying on slow, manual reviews, it automatically analyses care notes and daily documentation in real time, flagging patterns and concerns that would be easy to miss. This helps teams stay ahead of risk, reduce admin pressure and spend more time delivering meaningful, person-centred care.

2

Real-Time Documentation Review

IQ:careaudit continuously analyses care notes, visit logs and medication records as they are entered. This enables organisations to identify risks, compliance concerns and unusual patterns as they happen, rather than discovering them during later reviews. By automating much of the traditional auditing workload, organisations can reduce manual audit time by over 95% while strengthening governance and oversight.

3

Safe, Secure and Compliant

In care, insight must be accurate, accountable and protected, and IQ:careaudit ensures exactly that. All data is encrypted and securely stored, with full audit trails that support compliance with standards including ISO 27001, GDPR, SOC 2, CCPA and PIPEDA. Providers gain the clarity and confidence they need to demonstrate safe, consistent, high-quality care.

4

Enhanced Team Coordination

Real-time flags help teams act quickly, reducing delays and preventing issues from escalating. Managers gain a clear, reliable view of what’s happening across visits, carers and clients, improving communication, strengthening handovers and boosting consistency in care delivery. The result? Faster responses, fewer avoidable incidents and smoother, more connected frontline operations.

95%+ Reduction in Manual Audit Time

IQ:careaudit reviews care documentation in real time, dramatically reducing the hours traditionally spent reviewing notes, logs and records.

AI care auditing software

AI Built for the Day-to-Day of Care Delivery

IQ:careaudit is built around how care teams actually work. Notes, logs and MAR records are reviewed as soon as they’re recorded, flagging patterns or concerns a manual reviewer might miss, especially across hundreds of visits.

The result is consistent, reliable oversight that helps teams:

  • Stay ahead of risk
  • Reduce admin pressure
  • Improve continuity of care
  • Respond to issues faster
  • Focus on delivering person-centred support
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Carer Insight & Wellbeing

Strengthen your team with proactive wellbeing insights

Carer wellbeing directly affects the quality and consistency of care. IQ:careaudit helps leaders understand pressures early by highlighting subtle documentation patterns, such as rushed notes or inconsistencies, that may indicate carers may need support or are challenged in their roles. By turning these signals into actionable insight, managers can support their teams before issues escalate.

This is AI supporting the people who support others.

1

Identify Support Needs Early

IQ:careaudit highlights documentation behaviours that may signal when a carer needs a wellbeing check-in, helping managers offer timely support before challenges grow.

2

Spot Training Opportunities

Subtle changes in notes or recording patterns can reveal where additional training may help - improving confidence, safeguarding and overall care quality.

3

Reduce Absence Related to Work Pressures

By identifying early signs that carers may need support, leaders can proactively intervene, reducing time off due to work-related pressures and protecting workforce sustainability.

4

Strengthen Retention & Morale

When staff feel supported and understood, they stay longer. IQ:careaudit helps create a culture where proactive support is the norm, not the exception.

5

Build a Healthier, Supported Workforce

Insight into wellbeing trends helps organisations foster stronger teams, better communication and more resilient care delivery — benefiting both staff and clients.


Book your personalised Demo today

Discover the right care management software for you by booking a personalised demo. Tailored to the needs of your business, our demo focuses on what matters most, whether it be reducing admin time, improving staff engagement and/or CQC compliance. Fill out the form below to see how our solutions can transform your care.

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Pricing Information

Discover our variety of different price packages to find the award-winning IQ:caremanager system that works for you with the option to add IQ:careaudit onto your plan.

 


AI care auditing software

Giving managers the visibility and confidence to act sooner.

Seamless coordination, powered by real-time insight

Real-time flags ensure issues are surfaced the moment they arise, reducing gaps in communication, improving clarity during handovers and strengthening continuity of care. Teams no longer need to chase missing information or spend hours resolving preventable issues, they gain the insight they need exactly when they need it.

And because IQ:careaudit is integrated directly into the Unique IQ platform, there are no extra systems to manage and no disruption to existing workflows. Insight flows naturally into everyday processes, allowing managers to respond quickly and confidently. It fits effortlessly into the rhythm of care delivery, supporting operational efficiency, stronger teamwork and the wellbeing of frontline staff.

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Our Accreditations

Certified Excellence in Care Management Solutions

Unique IQ’s dedication to excellence is affirmed by securing esteemed accreditations, reflecting our commitment to delivering secure, high-quality care management software.

PRSB cyber essentials
AI care auditing software

Powerful auditing capabilities that elevate every aspect of care

How IQ:careaudit works

There’s nothing extra for your team to do. IQ:careaudit works on the records you already keep, in three simple steps.

  1. Your team records care as normal. Visit notes, medication records and task logs, exactly as they do today. Nothing changes for your carers.
  2. It checks everything, every day. Overnight, IQ:careaudit reviews every client against that person’s own care plan. Not a sample, and not once a month.
  3. You get a queue, not a report. What needs a decision, worst first, waiting for you in the morning. You’re not going looking for it.
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IQ:careaudit FAQs

What is IQ:careaudit?

IQ:careaudit is AI care auditing software built into the Unique IQ platform. It reviews care notes, visit logs and medication records in real time and checks them against each person’s own care plan, flagging risks, gaps and issues as they happen rather than weeks later at audit.

How does it work?

As care is recorded, IQ:careaudit reads the notes, logs and MAR entries and compares what was delivered with what the care plan set out. It runs over 40 rules and signals across your whole client base every day, and surfaces anything that needs attention on a single dashboard.

What does whole care day auditing mean?

It means looking beyond individual notes to the full picture of a person’s care day. IQ:careaudit brings the care plan, completed tasks and scheduled visits together to show plan against reality, so you can see not just what was written, but whether the care that was planned actually happened and what was missed.

What kinds of risks and issues does it identify?

It flags drift between planned and delivered care, approaching or overdue reviews and risk assessments, missed medications, safeguarding concerns, compliance gaps, missing or incomplete notes, changes in behaviour or routine, and early signs that a carer may need support.

Does it replace human auditing?

No. IQ:careaudit does the heavy lifting of reading and checking every record so your team doesn’t have to, but people stay in control. It points your managers and auditors to what matters most, so their time and judgement go where they add the most value.

How is this different from manual audits or spot checks?

Manual audits are periodic and sample-based, so issues can sit unseen between reviews. IQ:careaudit is continuous and checks everything, every day, which moves your team from reactive spot checks to proactive oversight and keeps you inspection-ready year round.

Does IQ:careaudit help with CQC?

Yes. IQ:careaudit is built with the CQC’s key questions in mind and gives you continuous, current evidence to draw on, so you’re inspection-ready every day rather than pulling it together before a visit. It surfaces risks, overdue reviews and gaps between planned and delivered care, the kind of evidence that supports Safe, Effective and Well-led. It supports your compliance; the responsibility and judgement stay with your team.

Is my data safe and compliant?

Yes. Data is encrypted and handled to recognised standards, including ISO 27001, GDPR and SOC 2. Access is controlled by role, so the right people see the right information and nothing more.

Does it integrate with the rest of Unique IQ?

Yes. IQ:careaudit is built natively into the Unique IQ platform. There’s no separate system to run and no disruption to your existing workflows.

How do we get started?

Book a demo and we’ll show you IQ:careaudit running on real care records, then talk through what switching it on looks like for your service. Call 0800 888 6868 or email sales@uniqueiq.co.uk.


Why choose Unique IQ?

Watch your operations run efficiently, accurately, and reliably with Unique IQ’s award-winning suite of solutions. Designed to support every aspect of your care delivery service, our innovative products are designed to be user friendly, streamlining your operations and helping you do your job better.

Consistency: In 2023, we achieved an impressive uptime rate of 99.9%, with less than 60 minutes of downtime for the entire year!

User-Friendly Design: Our products are designed to be intuitive and accessible. Even self-proclaimed technophobes can quickly get to grips with them.

Continual Improvement: We regularly roll out feature updates based on your feedback, ensuring you have what you need to manage your business and deliver personalised care.

Explore more solutions to elevate your care

Broaden your organisation’s capabilities with our diverse selection of solutions tailored for home care excellence. From Rostering & Scheduling to Compliance, discover tools designed to enhance every aspect of your care delivery.

Rostering & Scheduling

Optimise staff schedules with ease, ensuring reliable coverage and client satisfaction.

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eMAR

Improve safety with our streamlined electronic medication administration record system.

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Care Management

IQ:caremanager collects client details for a holistic care history view, helping you create personalised care plans.

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Client & Family Portal

Keep clients and other authorised users up to date with completed visits, jobs and activities.

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See how our AI care auditing software can free your care teams to do what matters most.
Speak to us today or request a live demo.

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