Our Solutions
Clear and timely communication is essential for successful rostering and scheduling due to the reactive nature of your clients’ and employees’ situations. IQ:caremanager enables you to create real-time schedules and cascade the information to your team within a matter of clicks, whether it be one-off visits or a scheduled series with a specific time frame pattern. Our visits calendar provides a holistic view, enabling you to quickly adapt to changing circumstances as and when they happen, such as adjusting appointment times, assigning new carers, and more.
For information regarding the different rostering software packages that are available for our award-winning home care management system, IQ:caremanager, please visit: Pricing Packages.
Our team of experts are here to help you find the right system to meet your current and future needs. To book a personalised demonstration, please book your demo today.
Dive into our Care Management Solution’s advanced features designed for comprehensive, efficient, and secure care delivery. Enhance operations with our innovative tools tailored for home care excellence.
At Unique IQ, we don’t just provide care scheduling software – we become your partner in delivering outstanding home care. Our intelligent rostering tools are designed to lighten your administrative load, giving you more time to focus on your clients and your team. Together, we’ll simplify complex schedules, boost efficiency, and ensure every carer is in the right place at the right time. The result? A smoother operation, lower costs, and higher-quality care – backed by a trusted partner who’s with you every step of the way.
A customer-first approach
With many years of experience in the home care sector, our team has successfully embedded our care rostering system for hundreds of home care agencies. We understand the pressures you face and the gravity of the decisions you have to make. Our dedicated, expert Customer Success Managers will guide you through the entire process from start to finish, accommodating your every need.
Client reviews
Hear it from those who know us best. Discover how care providers across the UK are transforming their services with Unique IQ. Our clients share real stories of success, impact, and the difference our software makes every day.
We have worked with Unique for a number of years now and have built excellent working relationships with the whole team. Nigel Groves (Business Analyst) has been a wonderful asset to us an organisation and we have brokered an excellent working relationship with David, Cheryl and Elanor...
We have worked with UniqueIQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support them. On the rare occasions we have had any issues (usually our errors!) the speed of response has been excellent....
The biggest positive with IQ is the people - approachable, responsive, reliable. And as they have grown this hasn't been lost. Well done to David, Cheryl and their team!!
Discover how our intelligent care rostering systems and tools can save you time, reduce costs, and improve the quality of your care.
Book a demo today, or get in touch to explore how we can work together to streamline your scheduling.
Care rostering software helps home care agencies plan and manage carer schedules quickly and accurately. It automates visit planning, matches carers to clients based on location, skills, and preferences, and allows for easy updates when circumstances change. With tools like a dedicated carer app, GPS clock in and out, and real-time alerts, care rostering software reduces admin time, improves care quality, and keeps office teams and field workers connected and informed throughout the day.
Yes. IQ:caremanager is fully customisable to suit agencies of all sizes, whether you manage 10 carers or several hundred. Pricing scales with your needs, and our Customer Success team supports you through implementation regardless of agency size. Visit our pricing packages for more information.
Care rostering software creates a complete, time-stamped audit trail of every visit, every clock in, every clock out, and every roster change. This evidence supports the Safe and Well-Led key questions during CQC inspections by demonstrating that visits are delivered on time, by appropriately matched carers, with full oversight from the management team. IQ:caremanager generates compliance reports automatically, so the evidence is there when you need it.
Yes. IQ:caremanager allows you to schedule recurring visits, group activities, create shift patterns, and build rounds and runs with just a few clicks. Visits can be grouped by location or service type to minimise travel time and mileage costs while maintaining continuity of care for clients.
Carers clock in and out using our carer app, which uses GPS verification to confirm they are at the client’s location at the scheduled time. The distance accuracy can be configured to suit your agency. Each clock in and clock out is time-stamped automatically, providing a clear record that visits have taken place as scheduled.
Yes. Lone worker safety is built into our platofrm. Office teams receive real-time alerts if a carer is late or has missed a shift, and the carer app’s GPS capabilities record each carer’s last known clocked-in location, important for evening or out-of-hours visits. This supports your health and safety obligations and gives carers reassurance that someone always knows where they are.
Yes. IQ:caremanager has direct integrations with several leading payroll systems, and our API-driven platform can integrate with any third-party tool that has an API in place. Invoicing and payroll are generated directly from visit data, reducing errors, supporting HMRC compliance, and ensuring carers are paid accurately for the work they’ve delivered.