IQ:caremanager is Unique IQ’s flagship cloud-based home care management software, launched in 2020 and used by UK home care agencies across domiciliary, supported living, reablement and live-in care. The platform brings together scheduling, electronic care planning, eMAR, carer mobile apps, family portals, invoicing and CQC compliance into one connected system, with AI-powered features for real-time auditing and co-authored care plans.
Whether you’re a growing domiciliary care agency, a supported living provider, or a multi-branch care group, IQ:caremanager is designed around the realities of your day-to-day work, backed by 24/7 UK-based human support and over 20 years of care sector expertise. Save time scrolling our site. Book a demo to discover everything you need to know about IQ:caremanager in just 60 minutes.
Care Planning
Our suite of tools allows you to quickly and efficiently add clients, detail personal preferences, and update care packages in real time. Smart scheduling ensures calls are always covered, can be amended in a few clicks, and carers are holistically matched to clients, putting person-centred care first, every time. With AI-assisted care plan creation via IQ:careassist, your team can build detailed, high-quality care plans in a fraction of the time.
Care Management
Be ready for a connected care sector by automating and digitising all of your people management tasks and bringing them all into one place. By ensuring that carers are paid correctly, personal development is managed with meaning, and service continuity is achieved – reputation and stature will grow naturally.
Deliver
With a mobile app at their fingertips, carers always know where they need to be and what they need to do, with any changes delivered to them instantly. Carers can access care plans, record visit data, manage medication through eMAR, and communicate with the office in real time, leaving them more time to focus on face-to-face care.
Monitor
In a world where data is power, our software makes the mundane meaningful. Assurance that carers are attending visits and completing tasks according to care plans is only the beginning. High-integrity data improves profitability, with care quality and business performance in sharp focus. Built-in reporting aligned to the CQC’s assessment framework means you can evidence compliance across all five key questions at any time.
AI-powered care management that saves hours every week
As an AI-powered home care management system, IQ:caremanager combines the operational essentials with intelligent automation that saves hours of admin every week. No gimmicks, no generic chatbots: just purpose-built AI tools designed for the realities of home care, backed by our AI Governance Framework and built with transparency, data sovereignty and ethical use at their core.
IQ:careassist: – AI-powered, co-authored care plans. Create detailed, person-centred care plans in minutes rather than hours. IQ:careassist works alongside your care coordinators, drafting care plans from your assessment data that your team then reviews, refines, and approves. The human stays in charge; the AI just takes the heavy lifting out of the process.
IQ:careaudit: Real-time AI risk management. Continuous, intelligent auditing of your care records as they’re created, flagging missed medications, incomplete notes, safeguarding concerns, and compliance risks in real time. It’s like having an extra pair of expert eyes on every visit, 24/7.
A DSCR-ready home care management system
IQ:caremanager is designed to support home care providers through the transition to Digital Social Care Records (DSCR). The platform provides the documentation, data security, secure data sharing, and real-time reporting infrastructure that modern commissioning and regulatory frameworks increasingly expect, helping providers evidence their performance across all five of the CQC’s key questions: Safe, Effective, Caring, Responsive, and Well-led.
For more on what DSCR means for home care providers and how to prepare, read our complete guide to Digital Social Care Records.
Digitalise your business today
What is IQ:caremanager?
IQ:caremanager is Unique IQ’s flagship cloud-based home care management software, launched in 2020 and used by UK home care agencies across domiciliary, supported living, reablement and live-in care. The platform brings together scheduling, electronic care planning, eMAR, carer mobile apps, family portals, invoicing and CQC compliance into one connected system, with AI-powered features for real-time auditing and co-authored care plans.
Is IQ:caremanager cloud-based?
Yes. IQ:caremanager is fully cloud-based and accessible from any device with an internet connection, including office desktops, laptops and mobile devices used by carers in the field. The cloud architecture means data is updated in real time across the whole platform and follows the latest UK data security and protection standards.
Who uses IQ:caremanager?
IQ:caremanager is used by UK home care agencies of all sizes, including domiciliary, supported living, reablement and live-in care providers. Customers range from smaller agencies with 20 carers upwards to larger franchise networks. Trusted by providers including Home Instead, the platform supports agencies focused on delivering CQC compliant, person-centred care.
How much does IQ:caremanager cost?
IQ:caremanager is priced per carer per month, with three clear pricing tiers and optional extras so UK home care agencies only pay for what they need today and can add features as they grow. Pricing depends on agency size and selected modules. Detailed pricing is available on request via the Unique IQ team.
Is IQ:caremanager CQC compliant and DSCR ready?
Yes. IQ:caremanager supports UK home care agencies to evidence safe, well-managed care across all five CQC key questions, with digital care records, real-time visit verification, electronic medication records and built-in audit trails. The platform helps providers move from paper-based records to digital ones in line with NHS England’s broader Digital Social Care Records (DSCR) agenda.
Does IQ:caremanager include eMAR?
Yes. IQ:caremanager includes electronic medication administration records (eMAR) as a core feature. The eMAR module provides real-time alerts for missed or refused medication, electronic timestamping for audit purposes and clear evidence of safe medication practice for CQC inspections, reducing the risk of medication errors compared to paper MAR charts.
How does IQ:caremanager handle scheduling and rostering?
IQ:caremanager handles scheduling and rostering through a smart rostering engine built specifically for UK home care delivery. The system supports geographic optimisation, travel time management, continuity of carer preferences, skills matching and real-time amendment capability. Carers receive schedule updates instantly via the IQ:caremanager mobile app, which also functions offline in areas with poor mobile coverage.
What AI features does IQ:caremanager include?
IQ:caremanager is AI-ready and supports two AI features built natively into the platform: IQ:careaudit, an AI-powered real-time auditing tool that reviews care notes and visit logs to flag medication issues, safeguarding concerns and documentation gaps, and IQ:careassist, an AI co-authoring tool for care planning. Both can be added to IQ:caremanager as part of Unique IQ’s AI suite, built natively into the platform rather than bolted on through third-party integrations.
How long does IQ:caremanager take to implement?
IQ:caremanager typically takes between 4 and 12 weeks to implement for a UK home care agency, depending on size, complexity and how much data needs migrating from existing systems. Unique IQ provides bespoke onboarding configuration, dedicated implementation support and a 24/7 UK-based support line throughout the rollout and after go-live.
What is the difference between IQ:caremanager and IQ:careplanner?
IQ:caremanager is Unique IQ’s cloud-based next-generation home care management platform, launched in 2020 and available to new home care agencies. IQ:careplanner is the original desktop-based platform launched in 2006, now fully supported for existing customers but no longer available to new agencies. IQ:caremanager offers browser-based access, AI-assisted features and modern integrations that IQ:careplanner does not include.
Whether you're a growing domiciliary agency or a multi-branch care group, IQ:caremanager is the home care management system designed around how care providers actually work. Book a 60-minute demo with our team and we'll show you exactly how IQ:caremanager could work for your agency, including the full AI Suite.
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