Our Solutions

Care Rostering & Scheduling Software

Clear and timely communication is essential for successful rostering and scheduling due to the reactive nature of your clients’ and employees’ situations. IQ:caremanager enables you to create real-time schedules and cascade the information to your team within a matter of clicks, whether it be one-off visits or a scheduled series with a specific time frame pattern. Our visits calendar provides a holistic view, enabling you to quickly adapt to changing circumstances as and when they happen, such as adjusting appointment times, assigning new carers, and more.

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care rostering systems

Transform your care rostering systems with unmatched benefits

Once care plans have been made, allocating carers couldn’t be simpler. IQ:caremanager allows you to plan and view your domiciliary care visit schedule on one easy-to-use screen. Book ad-hoc, recurring, or group activities, create a shift pattern, and quickly see any unallocated or problem visits. A 6-star rating system will match the best carer to a visit based on location, preferences, and skills.

1

Planning

Precise and responsive schedules and care plans for your remote workforce are essential for every successful home care agency. Planning is often reactive to external changes, so IQ:caremanager enables users to update job schedules in bulk or replicate appointments in a few easy clicks. Push timetables and task lists directly to a carer's mobile app, giving them all the information they need to carry out the day's duties. Your business moves quickly, so we ensure your rostering system keeps up 100% of the time.

2

Create Rounds & Runs

IQ:caremanager has a built in rounds feature that enables you to group visits together based on a location or service. Not only does this consistency enhance care delivery and client comfort, but it also minimises travel time and mileage expenses.

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3

GPS clock in and out

Carers can clock in and out using our dedicated carer app, specifically designed for ease of use while out in your client homes. Our mobile app solution uses a GPS lock to ensure staff are in the right place at the right time and can be configured to your required level of distance accuracy. Alternatively, our freephone telephony system uses landline verification to ensure your employees are in the correct location.

4

Real-time alerts

Manage your workforce in real-time. Your office staff can be alerted immediately when an employee is late or has missed a shift so they can respond quickly. Custom alerts can be sent to employees, notifying them of upcoming shifts or roster changes, all styled following your business's tone of voice. Each alert features time and location details, and the client or employee can be contacted directly from the message via email or text.

5

Keeping your carers safe

Provide reassurance to lone workers. Use our real-time alert functionality to meet health and safety obligations and ensure that lone workers are safe, especially late at night or when visiting your clients in their homes. Our mobile app's GPS capabilities track lone workers' last known clocked-in location.

6

Scheduling flexibility

Either use the client diary to set patterns or use our visits calendar. The visits calendar lets you see at a glance all the visits you have planned within a chosen period and bring to your attention the visits requiring attention. This view allows you to adapt quickly to changing circumstances, such as adjusting appointment times, assigning new carers, etc.

Pricing Information

For information regarding the different rostering software packages that are available for our award-winning home care management system, IQ:caremanager, please visit: Pricing Packages.

Our team of experts are here to help you find the right system to meet your current and future needs. To book a personalised demonstration, please book your demo today.


Explore Cutting-Edge Features of our Care Rostering Systems

Dive into our Care Management Solution’s advanced features designed for comprehensive, efficient, and secure care delivery. Enhance operations with our innovative tools tailored for home care excellence.

Care Planning for Home Care Agencies

6 Star Rostering System

Document Security for Home Care Agencies

Incident Handling & Safeguarding

Payroll and Invoicing within IQ:caremanager

Payroll & Invoicing

Funder Management functionality for home care agencies

NLW Compliance Reports

iOS and Android Carer App

Recruitment & Retention Tools

Contact Log & Mini-CRM

Permission control with home care management software

Real-Time Alerting

Data Access Restrictions within IQ:caremanager

Remote Worker Safety

IQ:caremanager's Client and Family Portal

Client & Family Portal

Maximise efficiency, care, and security with Unique IQ

At Unique IQ, we don’t just provide care scheduling software – we become your partner in delivering outstanding home care. Our intelligent rostering tools are designed to lighten your administrative load, giving you more time to focus on your clients and your team. Together, we’ll simplify complex schedules, boost efficiency, and ensure every carer is in the right place at the right time. The result? A smoother operation, lower costs, and higher-quality care – backed by a trusted partner who’s with you every step of the way.

care rostering systems
1

Accuracy & Compliance

Invoices and payroll are generated directly from visit data, reducing errors, ensuring carers are paid correctly, and keeping you compliant with HMRC and sector regulations.

care rostering systems
2

Time Savings

Automates processes that normally take hours, freeing up office teams to focus on care delivery instead of admin.

care rostering systems
3

Integration & Transparency

Seamlessly links schedules, timesheets, and care records, giving managers clear oversight and staff confidence in fair pay.

care rostering systems
4

Cashflow Confidence

Faster, more reliable invoicing improves cashflow by reducing delays and disputes with funders, local authorities, or private clients.


care rostering systems

A customer-first approach

Superior Approach to Implementing New Home Care Rostering Software

With many years of experience in the home care sector, our team has successfully embedded our care rostering system for hundreds of home care agencies. We understand the pressures you face and the gravity of the decisions you have to make. Our dedicated, expert Customer Success Managers will guide you through the entire process from start to finish, accommodating your every need.

  • We keep you informed at every stage of the transition process, ensuring a smooth and stress-free experience.
  • Training that suits your needs—whether you prefer bite-sized sessions or full-day training, in-person or remote.
  • Integration with 3rd party systems to ensure effective communication with our platform.
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Client Reviews

Hear directly from our satisfied customers

Hear it from those who know us best. Discover how care providers across the UK are transforming their services with Unique IQ. Our clients share real stories of success, impact, and the difference our software makes every day.

trustpilot

We have worked with Unique for a number of years now and have built excellent working relationships with the whole team. Nigel Groves (Business Analyst) has been a wonderful asset to us an organisation and we have brokered an excellent working relationship with David, Cheryl and Elanor...

Chris Haines Midland Mencap

trustpilot

We have worked with UniqueIQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support them. On the rare occasions we have had any issues (usually our errors!) the speed of response has been excellent....

Luke Norbury, Home Instead (York & Scarborough)

trustpilot

The product itself is really good, the occasional glitch though to be fair sometimes that can be down to mobile signals. The biggest positive with IQ is the people - approachable, responsive, reliable. And as they have grown this hasn't been lost. Well done to David, Cheryl and their team!!

Andrew, Home Instead

Let’s Transform Your Care Scheduling – Together

Discover how our intelligent care rostering systems and tools can save you time, reduce costs, and improve the quality of your care.

Book a demo today, or get in touch to explore how we can work together to streamline your scheduling.

Discover Efficiency Today: Schedule Your Demo Today

Got a question? Reach out to our team of software experts today


Care Scheduling and Rostering FAQs

What is care rostering software and how does it benefit home care agencies?

Care rostering software helps home care agencies plan and manage carer schedules quickly and accurately. It automates visit planning, matches carers to clients based on location, and preferences, and allows for easy updates when things change. With tools like a dedicated carer app and real-time alerts, it reduces admin time, improves care quality, and keeps your team connected and informed.

Is your care rostering software suitable for both small and large home care agencies?

Absolutely. IQ:caremanager is customisable to suit agencies of all sizes, whether you manage 10 carers or hundreds. Check out our pricing packages to find the best care system for you.

Can I manage group visits or recurring shifts easily?

Yes, our system allows you to schedule recurring visits, group activities, and create shift patterns with just a few clicks, ensuring nothing gets missed.

Can rostering systems be directly integrated with hr and payroll systems?

We have integrations in place to payroll systems already but as our platform is API driven, we can integrate with any third party tool as long as there is an API in place.


Explore more solutions to elevate your care

Broaden your capabilities with our range of home care software solutions tailored for home care excellence. From Rostering & Scheduling to Compliance, discover tools designed to enhance every aspect of your care delivery.

eMAR

Improve safety with our streamlined electronic medication administration record system.

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Auditing & Compliance

Ensure the care you deliver is always compliant and audit ready.

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Finance

A suite of tools designed to help you calculate payroll, generate invoices and more!

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