Our Solutions

HR Software Solutions for Home Care Agencies

Along with our home care features, IQ:caremanager also comes equipped with a range of powerful features to streamline all business operations. Our HR software enables you to manage onboarding and offboarding, training, annual leave, and sick pay.

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Client Reviews

Hear directly from our satisfied customers

Hear it from those who know us best. Discover how care providers across the UK are transforming their services with Unique IQ. Our clients share real stories of success, impact, and the difference our software makes every day.

trustpilot

We have worked with Unique for a number of years now and have built excellent working relationships with the whole team. Nigel Groves (Business Analyst) has been a wonderful asset to us an organisation and we have brokered an excellent working relationship with David and Cheryl..

Chris Haines Midland Mencap

trustpilot

We have worked with UniqueIQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support them. On the rare occasions we have had any issues (usually our errors!) the speed of response has been excellent....

Luke Norbury, Home Instead (York & Scarborough)

trustpilot

The product itself is really good, the occasional glitch though to be fair sometimes that can be down to mobile signals. The biggest positive with IQ is the people - approachable, responsive, reliable. And as they have grown this hasn't been lost. Well done to David, Cheryl and their team!!

Andrew, Home Instead

Transform care with our HR Software solution

Along with our home care features, IQ:caremanager also comes equipped with a range of powerful features to streamline all business operations. Our HR capabilities enable you to manage onboarding and offboarding, training, annual leave, breaks, and sick pay. At the same time, our finance tools give you greater control over timesheet management, pay rates, payroll and mileage calculation, invoice generation, and expense claiming.

1

All of your staffing information is in one place

Maintain comprehensive profiles for carers, including qualifications, training details and availability, and carer background information and specialisms. By holding all information centrally, your team can efficiently manage your workforce's skills, schedules, and communication.

2

Monitor and manage important dates

Centrally tracking significant dates for your carers will result in deadlines never being missed, be it qualification renewals, DBS checks, appraisals, or one-to-ones. Tightly managing your HR responsibilities will ensure that your entire workforce will always be available to deliver the care your clients need.

3

Holiday and sickness

IQ:caremanager enables you to manage your team's holiday and sickness within the system avoiding the need to cross check with other systems when creating your rotas. This information feeds into a full suite of reports which can be segmented on an individual, team, entire workforce basis.

4

Manage capacity

Build pre-populated shift patterns for your team based on their availability, which ensures that shifts are not accidentally assigned to carers on their non-working days. Patterns can be repeated to suit your team's needs to save the same information being populated each week.

Pricing Information

For information regarding the different packages that are available for our award-winning home care management system, IQ:caremanager, please visit: Pricing Packages.

Our team of experts are hear to help you find the right system to meet your current and future needs. To book a personalised demonstration, please book your demo today.

Explore Cutting-Edge Features of our HR Software

Dive into our Care Management Solution’s advanced features designed for comprehensive, efficient, and secure care delivery. Enhance operations with our innovative tools tailored for home care excellence.

Care Planning for Home Care Agencies

6 Star Rostering System

Document Security for Home Care Agencies

Incident Handling & Safeguarding

Payroll and Invoicing within IQ:caremanager

Payroll & Invoicing

Recruitment & Retention Tools

Data Access Restrictions within IQ:caremanager

Remote Worker Safety

Features Overview

Our Care management solution provides agencies with a complete suite of tools to streamline care delivery and workforce management. From advanced rostering and incident reporting to seamless payroll, invoicing, and compliance, everything is built to support your operational needs. Integrated HR features, including recruitment, onboarding, performance tracking, and employee records, ensure your team is supported at every stage. Enhance communication and safety with real-time alerts, a dedicated carer app, and an inclusive portal for clients and families.

Maximise efficiency, care, and security with Unique IQ’s HR Software

Partner with Unique IQ to transform your HR operations, saving time, reducing costs, and boosting workforce efficiency. Our HR software solutions free you from administrative overhead, so you can focus on what matters most: supporting and developing your people. With streamlined processes and secure, reliable tools, you’ll gain peace of mind and set a new standard in HR management excellence.

hr software solutions
1

Centralised Staff Records

Keep qualifications, training, right-to-work documents and contracts all in one secure place, ready for audits.

hr software solutions
2

Compliance and Safeguarding

Automated alerts for expiring training, DBS renewals, and certifications ensure you stay inspection-ready.

hr software solutions
3

Smarter Workforce Planning

Visibility of staff availability, holiday, and sickness helps managers plan more effectively and avoid gaps in care.


Explore more solutions to elevate your care

Broaden your capabilities with our range of solutions tailored for home care excellence. From rostering & scheduling to compliance, discover tools designed to enhance every aspect of your care delivery.

Mobile App

Enable your carers to deliver outstanding care and record visit details in real-time.

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Client Portal

Keep clients and other authorised users up to date with completed visits, jobs and activities.

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Care Management

IQ:caremanager collects client details for a holistic view of care history, enabling you to create personalised care plans.

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hr software solutions

Here for you when you need us

Exceptional Customer Service and Rapid Response Times

When you choose to work with Unique IQ, you can expect exceptional customer service with rapid response times and support systems available 24/7, 365 days a year, and we’re committed to providing fast and effective support.

  • In 2023, our average initial response time was under 10 minutes!
  • Our average response time for urgent out-of-hours queries was less than 30 minutes.
  • Our average resolution time is just 7 hours, with most issues resolved on the same day.

Are you tired of being unable to reach a reliable person for support? We’re here for you. Experience the difference with Unique IQ.

Contact Us

Reimagine your Care Delivery with HR Software Built for Your Team

Discover how our intelligent HR software solution can save time, reduce costs, and enhance the quality of your care services.

Book a demo today or get in touch to explore how we can support your HR transformation.

Discover Efficiency Today: Schedule Your Demo Today

Got a question? Reach out to our team of software experts today

HR software FAQs

Who is Unique IQs HR software best suited to?

IQ:Caremanager is designed to support businesses of all sizes. Whether you manage a team of 10 carers or several hundred, our system is customisable to meet your agency’s unique needs. Explore our flexible pricing packages to find the perfect hr software solution for you.

Can I manage holidays and absences with your HR software?

Yes, our HR software solution enables you to manage annual leave, sickness, and other absences directly in the system. This feeds into your rota planning and payroll, ensuring seamless operations and fewer scheduling errors.

Is HR data safe and secure within IQ:caremanager?

All HR data is stored securely within our platform, protected by encryption and strict access controls. With GDPR compliance at the core, we ensure sensitive employee records are handled safely, confidentially and only accessible to those who need them.

Do you provide training and support for your HR software?

Yes. While our HR system is a simplified, built-in feature rather than a full standalone platform, it is included as part of our wider solution. This means all training and support for the HR functionality is fully covered within your overall package, ensuring your team has the guidance they need to get the most out of it.

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