When you have staff who work remotely, it can make it harder to manage them efficiently especially if the information isn’t given to you straight away. In a world where communication is pretty much instant, the technology is there to help send and receive data just as instantaneously throughout the care sector.
One of the frustrations that come with working in the care sector is having to manually request information and with external staff, the potential of miscommunication is always there.
The future of healthcare is turning more and more towards digital, which means real-time alerts can begin to benefit more companies. Here’s how your business can benefit from real-time alerts.
If one of your employees is late or has missed a shift, it then causes stress for your office staff who have to then arrange for somebody else to cover the shift and they may not find out that the shift has been missed straight away. Real-time alerts would send a notification to your office staff as soon as an employee hasn’t clocked in for a shift, which would alert the office staff of an employee being late or completely missing their shift. This would then make it easier for the office staff to re-allocate the shift to somebody else as they would have the time saved that would previously have been spent on requesting information.
As well as helping your office staff, it also helps your remote employees as you can notify them of upcoming shifts which can again prevent any issues occurring of missed shifts or your employee being late to the appointment. As you can send custom messages to your employees too, it also saves the time of manually chasing your employees to make sure they are aware of their shifts.
The alerts are also available for lone workers, so if you have staff working remotely in an insecure environment where they could feel vulnerable, they would have the reassurance that safety alerts are available so no matter what the situation the office staff are aware and can help when needed.
Real-time alerts can help you ensure your business is running efficiently, as it saves the manual tasks of having to call employees and chase people for information and with this saved time you can then focus on more productive tasks for you and your team.
An electronic monitoring solution can help you benefit from real-time data, whether it comes from alerts, reporting or monitoring. IQ:Timecard can provide you with real-time alerts, delivery monitoring and more.
If you would like to see some of the benefits mentioned in this article, click here to request a demo.