Digital transformation has been leveraging huge benefits for businesses from across all industries.
The care sector is now working towards a digital transformation by adopting digital tools and solutions to improve their processes and infrastructure. Companies are not aware of the major efficiencies and cost-savings that they could benefit from, are they are not aware of the digital solutions that are available.
There may also be an element of concern regarding how expensive a digital care solution might be or how difficult it would be to implement. With the high use of smartphones and apps, most workforces are already in a place where they can start using digital solution straight away with minimal training/guidance required. It’s just a case of finding the right people to implement the solution and guide them.
Here are some of the key benefits of using digital solutions in the care industry that you may not be aware of:
Team communication/Medication tracking
Digital technology provides a more compliant way to log client data compared to using paperwork, with it also being easier to share information across teams. When you have a team of remote care workers that visit homes, face-to-face communication within a team can be limited. Having a platform to share data on helps to improve information sharing that could be critical to a client’s care. For example, tracking the medication and treatments given to a client can be recorded in one place and accessed by all employees who visit that client.
More efficient time management and scheduling
Remote management can be very challenging, so having apps that clock employees’ hours in real-time will ensure the accuracy of logged hours. You can also take advantage of features such as employee allocation based on availability, distance, client preference, qualifications etc. Rather than spending time manually calculating those factors, the technology can do all of that for you which can massively improve productivity.
Producing client care plans
Care specific digital solutions can also provide you with the tools to produce client care plans, which are then easy for employees to follow and update if necessary. The NHS states that everyone with a long-term condition or disability must have a digital personalised care plan accessible online or via a mobile phone app, so having a solution that helps towards this helps your company to be compliant.
Reduced admin time
The accurate tracking of working hours can be integrated with payroll technology to ensure that correct salaries are paid on payday. This leads to a reduction in time taken to process the payroll and as much as 75% of the time saved for Team Leaders in some companies. With the right technology, many of the time-consuming tasks can even be automated or provide much quicker ways of doing things such as adding recurring visits to a schedule. Other regular tasks like raising invoices can be more efficient with fast creation and sending of invoices, tracked with the system.
Missed appointment notifications
In the care industry, a missed appointment can have serious consequences, so having the ability to be immediately notified of employee lateness or missing an appointment will help you to manage the situation quickly during an emergency.
Risk assessments and incident management
Another area of compliance that is aided by digital solutions is the completion of risk assessments and incident reports. By logging and storing this information, you will be able to easily provide information and ensure that you’re compliant. In addition to this, it will also eliminate any need for paper-based admin which will help increase productivity and reduce the time spent on paperwork.
These are just a few of the big benefits that companies within the care sector are able to gain through the adoption of digital solutions.