Real-Time Communication for Care Teams
Care happens in real time and so should communication.
With IQ:messenger, carers and managers can share updates, coordinate tasks, and solve issues instantly, all within the Unique IQ mobile platform. It’s a safer, smarter way to keep your care teams connected – wherever they are.
By bringing real-time messaging into the same place you manage scheduling, care plans and reporting, IQ:messenger keeps everyone aligned and informed. No switching systems, no missed updates, just clear, secure communication when it matters most.
Save money, time, and transform your operations by partnering with Unique IQ. Feel empowered as you deliver exceptional care free from administrative stress and enjoy peace of mind knowing our software secures and streamlines your processes. Set a new standard in care management efficiency and reliability with Unique IQ.
Discover the right care management software for you by booking a personalised demo. Tailored to the needs of your business, our demo focuses on what matters most, whether it be reducing admin time, improving staff engagement and/or CQC compliance. Fill out the form below to see how our solutions can transform your care.
Discover our variety of different price packages to find the award-winning IQ:caremanager system that works for you with the option to add IQ:messenger real-time communication onto your plan.
Why secure, compliant messaging is crucial for today’s care providers.
Clear, accurate communication is essential in delivering safe, high-quality care, but with increasing regulatory pressures and rising digital risks, providers need to ensure their messaging tools are not only efficient, but fully compliant.
Our latest whitepaper, “Secure In-App Communication in Care”, explores how modern communication systems can protect sensitive information, strengthen safeguarding, and reduce risk across your service.
You’ll learn:
Our Accreditations
Unique IQ’s dedication to excellence is affirmed by securing esteemed accreditations, reflecting our commitment to delivering secure, high-quality care management software.
IQ:messenger is a secure messaging tool built into the Unique IQ platform. It allows carers, coordinators and managers to communicate instantly, share updates and collaborate throughout the day.
IQ:messenger delivers instant, reliable messaging so teams can respond quickly to changes, share information immediately and stay aligned during busy care schedules.
No IQ:messenger is built directly into the existing Unique IQ mobile platform, no extra installation needed.
Yes. All messages and media are fully encrypted and stored safely. IQ:messenger meets major data protection standards including ISO 27001, GDPR, SOC 2, CCPA and PIPEDA.
Yes. With the Collaborate plan you can create group chats for visits, clients or teams, helping everyone stay informed.
Retention depends on your plan: Connect: 90 days and Collaborate: 7 years
Both options support auditability and compliance.
Yes. IQ:messenger allows secure photo and video sharing to help teams convey information clearly and quickly.
Absolutely. IQ:messenger keeps work communication separate from personal messaging to maintain privacy and support carer wellbeing.
Yes. Messaging is encrypted, traceable and stored in line with your retention policy, helping you meet regulatory requirements.
Their access is automatically removed when their Unique IQ account is deactivated, while message history remains stored securely.
Yes. Our team provides full setup guidance and best-practice advice to help you get the most out of IQ:messenger.
Watch your operations run efficiently, accurately, and reliably with Unique IQ’s award-winning suite of solutions. Designed to support every aspect of your care delivery service, our innovative products are designed to be user friendly, streamlining your operations and helping you do your job better.
Consistency: In 2023, we achieved an impressive uptime rate of 99.9%, with less than 60 minutes of downtime for the entire year!
User-Friendly Design: Our products are designed to be intuitive and accessible. Even self-proclaimed technophobes can quickly get to grips with them.
Continual Improvement: We regularly roll out feature updates based on your feedback, ensuring you have what you need to manage your business and deliver personalised care.