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Meet IQ:careassist - Care planning, reimagined for a new era of intelligent care

AI care planning software

Less paperwork. More clarity. More time for what matters.

For years, care teams have spent hours drafting and updating care plans, time taken away from people, from leadership, from quality. That changes now.

IQ:careassist transforms the way care plans are written, bringing intelligence, clarity and speed to a task that traditionally takes hours. Instead of starting from scratch, teams receive structured guidance that helps them express information more clearly and confidently, while keeping the individual at the centre of every decision. This is care planning reimagined for a new era of intelligent care.

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AI care planning software

How AI Care Planning Software Transforms Documentation and Quality

IQ:careassist brings intelligent, AI-powered support directly into the Unique IQ platform, helping teams create clearer, more person-centred care plans with speed and confidence. Guidance becomes intuitive, helping teams express information more clearly, strengthen person-centred language and create plans that reflect the individual with greater accuracy. It helps identify gaps, improve clarity and ensure documentation accurately reflects an individual’s needs, preferences and changing wellbeing.

By reducing time spent drafting and rewriting, IQ:careassist delivers stronger, more reliable care plans with zero compromise, enabling high-quality documentation built for the fast pace of modern care delivery.

1

Designed for the Realities of Care

IQ:careassist is built for how care teams truly work. Instead of long hours spent drafting or updating plans, the system guides staff through what needs to be recorded, helping them capture details more quickly and more accurately. Developed with the realities of care teams in mind, IQ:careassist enhances, not replaces, human expertise. It guides writers with intuitive suggestions and helps plans flow more clearly, but the final decisions always remain with the professional.

2

Safe, Secure and Compliant

In care, documentation must be accurate, traceable and fully protected, and IQ:careassist is designed with that responsibility at its core. All suggestions draw only from secure, approved data sources within your Unique IQ system, ensuring information stays private, encrypted and compliant. Every update is captured with full audit history and clear record-keeping, supporting accountability and sector standards while giving providers confidence that their documentation is both reliable and professionally presented.

3

Consistent, High-Quality Planning

IQ:careassist helps teams create clearer, more consistent care plans across an entire service, no matter who is writing them. By supporting staff with structured language, identifying gaps and improving clarity, the tool ensures documentation remains aligned in tone, quality and level of detail. This creates better continuity for carers, offers greater reassurance for families and provides inspectors with stronger, more coherent evidence. The result is a planning process that lifts overall quality while giving teams the confidence that nothing important has been missed.

AI care planning software

Purpose-Built for Modern Care Planning

Developed with the realities of care teams in mind, IQ:careassist enhances, not replaces, human expertise. Every plan still requires human review and confirmation, ensuring that preferences and professional judgement remain central.

  • Prompts for important details
  • Helps maintain consistent language and structure
  • Smart suggestions based on previous notes and known preferences
  • Easier updates as needs change

When details about an individual’s care needs change – whether that’s medication, routines or aspects of their wellbeing, IQ:careassist alerts teams to update the care plan, ensuring documentation stays accurate and current. All changes are clearly time-stamped, creating a fully traceable audit trail that supports accountability and professional standards.

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Care Planning Insight & Quality

Strengthen your service with intelligent care-planning insights

High-quality care planning is essential to safe, consistent and person-centred care, and IQ:careassist helps teams achieve this by elevating the clarity, accuracy and reliability of every plan they create.

This is AI supporting the people who support others.

1

Improve Care Plan Quality Consistently

IQ:careassist highlights where plans need greater clarity, more detail or updated information, helping teams strengthen the quality of every document. By surfacing gaps early, the system ensures plans remain robust, person-centred and aligned to best practice.

2

Reduce Admin Pressure for Your Team

By guiding staff through what needs to be recorded and offering structured support, IQ:careassist significantly cuts the time spent drafting and rewriting plans. Teams gain more capacity to focus on people, not paperwork, without compromising quality.

3

Maintain Accuracy as Needs Evolve

When an individual’s medication, routines or wellbeing indicators change, IQ:careassist prompts teams to update the plan accordingly. These timely reminders ensure documentation keeps pace with real-world care, reducing the risk of outdated or incomplete information

4

Strengthen Professional Judgement

Smart suggestions help refine language, structure and tone, allowing carers and managers to build plans more confidently. By supporting, not replacing, expertise, our AI care planning software enhances decision-making while keeping the human firmly in control.

5

Enhance Transparency with Full Traceability

Every edit, update and confirmation is time-stamped, creating a clear audit trail of how the plan has evolved. This transparency supports internal oversight, external inspections and demonstrates accountability at every stage of the care journey.


Book your personalised Demo today

Discover the right care management software for you by booking a personalised demo. Tailored to the needs of your business, our demo focuses on what matters most, whether it be reducing admin time, improving staff engagement and/or CQC compliance. Fill out the form below to see how our solutions can transform your care.

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Pricing Information

Discover our variety of different price packages to find the award-winning IQ:caremanager system that works for you with the option to add our AI care planning software – IQ:careassist onto your plan.

 


AI care planning software

Built directly into the Unique IQ platform

Seamless, Connected and Ready to Use

Built directly into the Unique IQ platform, IQ:careassist integrates effortlessly into the systems care teams already use every day. There are no extra logins, no additional software to manage and no disruption to established workflows. Teams simply open the platform and begin drafting or updating care plans with confidence, supported by intelligent guidance that fits naturally into their daily routines.

Because everything sits within one unified environment, documentation becomes clearer and more consistent across the service. Information flows more smoothly between carers, managers and leaders, reducing duplication and removing the friction that often slows care planning down. Updates become quicker to action, and the tool ensures that plan changes are always linked directly to real-world updates in medication, routines or wellbeing, something traditional systems often fail to connect

By simplifying the process and reducing admin pressures, IQ:careassist returns valuable time to frontline teams, time that can be reinvested into individuals, relationships and the delivery of high-quality care.

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Our Accreditations

Certified Excellence in Care Management Solutions

Unique IQ’s dedication to excellence is affirmed by securing esteemed accreditations, reflecting our commitment to delivering secure, high-quality care management software.

AI care planning software

Raising the Bar for Care-Planning Excellence

AI care planning software built for high standards

Our AI care planning software delivers structured support while enhancing compliance and record keeping.

Highlights

  • Flags missing or inconsistent information
  • Identifies areas needing more detail
  • Clearly marks updated content

Delivers

  • Faster care-plan creation
  • Higher-quality, person-centred content
  • More consistent documentation
  • Greater clarity for families and inspectors
  • Reduced omissions and improved compliance

Security & Compliance

  • ISO 27001, GDPR, SOC 2, CCPA, PIPEDA
  • TLS/SSL encrypted data
  • Full audit history with timestamps
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IQ:careassistFAQs

What is IQ:careassist?

IQ:careassist is AI care planning software built directly into the Unique IQ platform. It guides teams through creating and updating care plans with greater clarity, consistency and speed, using smart prompts and structured suggestions to support high-quality, person-centred documentation.

How does IQ:careassist work?

The tool analyses patterns, preferences and past information to offer relevant prompts and suggested wording as staff write or update plans. It highlights missing details, inconsistent language or areas needing more explanation, helping teams produce stronger documentation while staying fully in control of the content

Does IQ:careassist replace human human care-plan reviews?

No. IQ:careassist enhances professional judgement, it does not replace it. Every care plan still requires human review and confirmation, ensuring the individual’s needs, preferences and lived experience remain central. The AI acts as intelligent guidance, not an automated author.

What kinds of updates can IQ:careassist prompt?

When an individual’s circumstances change – such as medication adjustments, routine changes or new wellbeing needs, IQ:careassist prompts the team to review and update the care plan. This helps ensure documentation stays accurate, relevant and aligned with real-world care delivery. All updates are time-stamped to maintain full traceability.

Does it replace human auditing?

No. IQ:careassist enhances professional judgement, it does not replace it. Every care plan still requires human review and confirmation, ensuring the individual’s needs, preferences and lived experience remain central. The AI acts as intelligent guidance, not an automated author.

How does IQ:careassist improve consistency?

By offering structured language, guiding staff through required sections and identifying gaps early, the tool helps ensure care plans follow a consistent standard across the service. This supports clearer communication for carers, better continuity for individuals and stronger evidence for inspectors.

Is IQ:careassist secure and compliant?

Yes. IQ:careassist is built to high standards of data protection, including ISO 27001, GDPR, SOC 2, CCPA and PIPEDA. Data is encrypted and stored securely, and every update is captured with a full audit history, ensuring accountability and compliance.

Does IQ:careassist integrate with the rest of Unique IQ?

Absolutely. IQ:careassist is fully embedded within the Unique IQ platform — no extra systems, no switching screens and no additional logins. Staff can create and update plans in the same familiar environment they use every day.

How does IQ:careassist save time?

IQ:careassist accelerates care-plan creation by guiding teams through structured, high-quality documentation. It reduces rewriting, cuts down admin and gives staff more time to focus on individuals rather than paperwork.

How do we get started with IQ:careassist?

Simply contact the Unique IQ team and we can activate IQ:careassist for your organisation and guide you through the onboarding process.


Why choose Unique IQ?

Watch your operations run efficiently, accurately, and reliably with Unique IQ’s award-winning suite of solutions. Designed to support every aspect of your care delivery service, our innovative products are designed to be user friendly, streamlining your operations and helping you do your job better.

Consistency: In 2023, we achieved an impressive uptime rate of 99.9%, with less than 60 minutes of downtime for the entire year!

User-Friendly Design: Our products are designed to be intuitive and accessible. Even self-proclaimed technophobes can quickly get to grips with them.

Continual Improvement: We regularly roll out feature updates based on your feedback, ensuring you have what you need to manage your business and deliver personalised care.

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Client & Family Portal

Keep clients and other authorised users up to date with completed visits, jobs and activities.

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Transforming how care plans are created

IQ:careassist uses the power of AI to support the people who know individuals best — the care teams. By reducing paperwork and improving consistency, it ensures more time goes back into what matters most: delivering outstanding care.

See how our AI care auditing software can free your care teams to do what matters most.
Speak to us today or request a live demo.

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