Time Theft: Top Tips To Prevent Time-Wasting On The Clock
Time theft is a huge problem facing employers across the globe – but especially for those who have utilise remote workers and have no accurate way to supervise their employees in person. How can an employer discover whether their remote employee is wasting time on the clock – and how can it be stamped out? At IQ:timecard, we’ve become experts in detecting and preventing time theft – here are our top tips.
Clear Company Policy
One of the first ways to combat time theft is to ensure that there is absolutely no ambiguity when it comes to what employees can and can’t do on the clock. From cigarette breaks to the rules on clocking in, make sure there is absolutely no wriggle-room in the employee handbook. If an employee knows exactly how much time they can allocate to breaks and travel time but continues to take longer or more frequent breaks, there can be no excuses if their actions are flagged up by a member of senior staff.
Detect Erratic, Unreliable Records
At IQ:timecard, many of the companies we provide our time and attendance solution to are home care services – and we know that many of their staff can be incredibly stressed by such demanding schedules. Sometimes, forgetting to clock in or out, or making an error in doing so, can be a genuine mistake on the part of a rushed, stressed home care worker. But if it starts to become a regular occurrence, it’s worth paying attention to the actions of that particular employee.
Ban Buddy Punching
‘Buddy punching’ is when an employee asks a colleague to clock in for them and make it appear that they’re working when they’re not. This is mainly a problem for the companies still working with paper timesheets or other basic time and attendance systems, and the solution is very simple – the company should implement a more technologically advanced time and attendance solution, where employee location is tracked. If Employee A is running late and cannot make it to their intended client destination on time, they can’t ask Employee B to simply check in for them – the location technology would detect they are not at the address they should be. Employee A must follow the correct channels, notifying their manager they’re running late and allowing them to arrange an appropriate response – whether it’s dispatching another staff member or notifying the client of the delay.