Floor polishing

Protect Your Lone Workers, Night and Day

When employees are gathered in an office and health and safety rules are laid out for them all to follow, the chances of security breaches or any form of problem are infinitesimal. But when they are out working alone on a flexible working contract, how can you vouch for their safety, especially if they are working a night shift or similar?

The answer is fairly simple. An electronic time and attendance monitoring solution will allow those managing these workforces to check up on arrival times, departure times and any time they spend in transit for their employees out on the road. They will be able to see their schedule, estimate when they should arrive, check up on them when they should be departing and ensure that they arrive at their next location in good time.

IQ:timecard offers a prime example of how this can be advantageous to businesses and to their employees that have safety concerns. When an employee arrives at their first location of their shift, they call a free-phone number in order to clock-in. This call is logged into the system; it tells managers which employee has turned up at which client’s location and records the precise time of the call.

From this point, if an employee is only supposed to spend a maximum of two hours at the property before moving on (for instance, if they were a contract cleaner working through the night), their manager would need to check up two hours later to see that a call had been logged for their departure from the premises. If a call isn’t logged, they can endeavour to contact their employee, either through a mobile phone or by calling the client premises.

In the worst case scenario, with no response to phone calls, the duty manager taking care of their flexible employees can dispatch another employee or a security team to the location to verify that there is no hold-up and that the employee is safe and sound.

Another example would be if employees had been dispatched into potentially dangerous weather conditions, with the task of reaching five clients throughout the day. These are the days which require managers to be on the ball with regards to monitoring arrival and departure times.

An astute manager would offer their employees alternate routes to certain locations to avoid traffic build-ups, and might call clients in advance to notify them that adverse weather might cause a short delay. This means that employees don’t have to jeopardise their safety to arrive on time, and can take a safer route, even if it means it’s a little longer. Managers can then monitor check-in times as they usually would and endeavour to contact staff members who are late to make their arrival call, checking up on them and verifying that everything is going to plan.

It is these safety and security issues that employees will need assurance on when they become a mobile worker, and with electronic monitoring solutions, employers will be able to give their workforces all the assurances they need that they will be monitored and kept safe.