portrait of senior woman with carer

IQ:timecard Workforce Monitoring Solution Reduces Costs And Improves Care in Health and Home Care Sector

The combination of falling care standards and volatile economic times has been tough for many in the health and home care sector, but an innovative, tech-savvy new solution is helping to give health care businesses a great boost. Step forward IQ:timecard, the innovative new solution that aims to improve levels of care and reduce costs across the board by tracking mobile workforces and enabling them to do what they do best, rather than worrying about clocking in and other payroll issues.

IQ:timecard is helping the home care industry to modernise, negating old-fashioned timesheets and introducing a state-of-the-art service which allows managers to monitor, manage and track a remote workforce. Working hours are calculated perfectly without the need for complicated spreadsheets and endless paperwork, and employees out working remotely can devote more time to caring for clients when they don’t have to worry about recording their working hours properly.

David Lynes, Director of IQ:timecard says, “We all worry about operating costs when the economic climate is so unpredictable, and with cuts to many health care funds and services, many in the sector are finding it hard to meet their client’s needs whilst ensuring their employees are doing their jobs. Our automated time and tracking solution allows managers to monitor the work carried out by a remote workforce, restricting overtime, checking that employees have arrived at certain locations and removing the need for the tedious paperwork that prevents many from focusing on the important matters at hand.”

The web-based system is highly intelligent and helps busy managers to organise their care efforts much more effectively, resulting in higher standards of care for all clients. On arrival to a client location, employees call a free phone number which is linked up with the IQ:timecard monitoring system. The system requests a PIN which is unique to the employee, allowing the software to determine the employee who has ‘clocked in’, and the client location where they have done so. The procedure is repeated when they leave the client location, ensuring that all arrivals and departures are measured accurately for payroll purposes.

The system also has a myriad of other advantages. For example, if an employee doesn’t clock into a certain location, perhaps as a result of traffic difficulties or other emergencies, managers can schedule another employee in the area to make a stop at the client location and ensure that the correct care is administered in the absence of the missing care worker. Care efforts can be coordinated and organised much more effectively, ensuring that all clients receive the care they are entitled to.

The automated system also reduces the risk of human error, ensuring that return on investment is all but guaranteed. Staff can’t claim for unauthorised or fraudulent overtime, and they are only paid for the time that they have worked, streamlining costs and ensuring that budget constraints are met across the board.

In an industry where running costs and client satisfaction are crucial, an addition like IQ:timecard could prove incredibly useful for many businesses across the country.