How IQ:caremanager can help home care agencies plan care provision

While it’s easy to say that software can simplify home care planning, we know it’s not as easy as it sounds. Planning care can be complex.

Every home care business is unique, and we know you have your own way of providing care to the clients you help. And often, a ‘one size fits all’ solution doesn’t work.

IQ:caremanager is different. The system is new, but built upon a legacy of experience in the sector – and has been developed to flex to the different types of home care businesses that use it to plan care. Whether you need a process to handle referrals or a scheduling tool that lets you easily double-up carers for a visit – IQ:caremanager handles the legwork so you can get ahead.

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Want to know more about our Plan features? Request a copy of our digital care planning guide for more information about how IQ:caremanager is helping home care businesses like yours, to plan.

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IQ:caremanager – ‘Plan’ features

  • Scheduling & rostering – plan individual calls, recurring visits or group activities, assign regular carers and organise appointments into logical rounds
  • Best match feature – allocate the right carer to the right visit based on experience, skills, location and the preferences of those receiving care.
  • Live availability – quickly find a suitable carer for last-minute cover, based on distance and continuity of care.
  • Client records – create digital social care records by capturing the details relevant to a person’s care, including medical history, allergies, important contacts, key safe numbers and access arrangements.
  • Care planning – produce person-centred digital care plans directly from client records. Upload your templates and customise care plans for each service user.

Understanding complex and simple care planning

We work with businesses of all sizes. From smaller independent businesses that are delivering personal care to a handful of clients in their local towns, to big multi-branch organisations that handle private and local authority contracts.

We like to think of planning as the recipe for outstanding care. Getting all of the right ingredients, double-checking your measurements, and sticking to the timings, are the hallmarks of great planning.

With our software, the processes you need have been crafted carefully to ensure that you are as prepared as possible for the workload you have.

How our care planning software features can transform your business

  • Makes it easy to update client records, carer records, visit schedules, and individual visits quickly
  • Helps you meet contractual obligations such as hours delivered to clients vs what has been commissioned, and brings unallocated visits to your attention
  • Reduced the amount of work turned away as you can clearly see the resources you currently have available
  • Greater responsiveness to client’s needs through intelligent carer-to-client matching
  • Improves work-life balance of employees by making planning tasks easier and more efficient

Want to know more about how software can elevate the care planning process?

  • Making your business more efficient with care management software
    When it comes to planning care provision for a home care business, ensuring that visit schedules are in place for all clients with carers assigned, can be one of the most intensive activities in the daily life of a care coordinator.  But once all of the hard work is done… Read more »
  • Expanding your services with the help of home care software
    According to a recent survey by the Centre for Aging Better, in around 10 years, approximately 22% of the population in England (almost 13 million people) will be aged 65 or over. Due to this, the Department of Health & Social Care (DHSC) predicts that 57 percent more adults aged… Read more »
  • Planning person-centred care for home care clients
    Person-centred care is important for clients receiving home care as it puts them at the centre of decisions made regarding their care. Where possible, person-centred care planning empowers people to act as an equal partners in ensuring that the support they receive meets their needs, goals and outcomes. Careful planning… Read more »
  • Turn less work away in 2023 with the help of care management software
    In 2022 the National Care Forum (NCF) revealed that 66% of home care providers were turning away potential clients, while nearly half (43%) were closed to new admissions.  And while the pressures of staffing, including mounting vacancies and Covid-related absences, drive this bottleneck – we believe that resource management may… Read more »
  • Meeting contractual obligations with care management software
    When tendering for home care contracts from local authorities and Integrated care boards (ICBs), understanding and evidencing contracted service delivery is an important issue for home care leaders. This can be especially daunting for SMEs who may have less experience reporting and providing data about the services they are delivering… Read more »
  • How home care management software can help in planning home care
    Home care software gives care businesses the tools they need to digitally manage the way they plan, deliver, monitor, and manage the care they provide to clients.  And planning effective home care is made up of a complex series of interconnected processes. From registering new clients, updating care packages, scheduling… Read more »