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As our partners know, proactive and personal customer support is at the heart of our business. Alongside our recently expanded consultative sales team, we’re also growing our customer experience team to help our customers maximise the value they receive. Providing exceptional support is the key to fostering trust, loyalty, and a deeper understanding of our… Read more »
How to increase efficiency with integrated payroll technology Care agencies face various challenges when calculating payroll and reimbursements for their care teams. With a multitude of private and local authority contracts, mileage rates, pay rates and other conditional factors, paying employees can often be a headache. And getting it wrong, can damage your home care… Read more »
By David Lynes, CEO & Founder of Unique IQ Donate now: https://thecareworkerscharity.enthuse.com/pf/david-lynes-cycle-2023 It’s fair to say that I am broken. Physically I gave everything and more and had to battle headwinds, sunstroke and sleep deprivation. For me I was able to cover a staggering 860km distance from Warwick to Dover and then across Europe to Bielefeld,… Read more »
By David Lynes, CEO & Founder of Unique IQ Some of you may remember that last year I took on the inaugural 48-hour cycle challenge – and won – cycling 747km from the Scottish Highlands to Salisbury Cathedral. And thanks to the support of many of you, I raised £2,000 for The Care Workers’ Charity, which… Read more »
Managing risk is one of the most important responsibilities a home care worker faces when looking after the health and well-being of their clients. And because every client is different, the risks clients and carers face can vary from visit to visit. Primarily, when discussing risk, home care providers must consider – medications, client tasks,… Read more »
As a regulated service, ensuring that care data security is paramount to maintaining client safety, confidentiality and trust. Home care providers process a huge amount of private, personal information. From client details to medical history to private addresses and key safe codes – carers are privy to lots of sensitive data. And while carers need… Read more »
Responsive care is a fundamental component of delivering quality, personalised care. And as is the case with any health care service, one size does not fit all, and a particular client’s home care needs can often change quickly. Good care delivery often hinges on how quickly a care provider can pivot to emerging or changing… Read more »
A key component to delivering better carer job satisfaction is time. And with an ever-growing mountain of tasks and responsibilities to complete during visits, carers often find that ‘time’ is an asset they can ill-afford to lose. Care management software replaces manual administration processes that clog up a carer’s day, freeing time to focus on… Read more »
The benefits of time-saving software in home care Everyone has days when they wish there were more hours in the day, but how we use the hours that are given to us is vital to being successful – especially in the care industry. With the care industry becoming more and more competitive, it is important… Read more »
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